Customer Development Executive - Foodstuff North Island

Colgate-Palmolive; Auckland; On-site; NZD 60,000 - 85,000; Full time

Job summary

A leading global consumer products company in Auckland seeks a full-time administrative and analytical support specialist for their Customer Development Team. This dynamic role is crucial for ensuring efficient business relationships and effective communication across departments, while contributing to impactful projects within the FMCG sector.

Qualifications

• Relevant business experience is essential.
• Experience in FMCG industry is beneficial.

Responsibilities

• Provide administrative and analytical support for the Customer Development Team.
• Manage the CBP Planning Tool and assist with customer documentation.
• Conduct forecasts and audits for promotions and invoices.

Skills

Strong communication

Analytical skills

Team collaboration

Education

Tertiary Degree

Job description

Pay Competitive

Location Auckland/Auckland

Employment type Full-Time

Job Description

Req#: 152604

No Relocation Assistance Offered
# 152604 - Auckland, North Island, New Zealand

About Colgate-Palmolive

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of connecting with others across the world, full of stimulating discussions, and making impactful contributions!

If this is how you see your career, Colgate is the place to be! Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. We win as a global organization by continually learning and collaborating. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success. If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.

Position Description :

The purpose of this role is to provide administrative and analytical support for FSNI Customer Development Team to ensure the business relationships run smoothly and efficiently. Also acts as a conduit for timely and accurate information flow between the Field Team and broader organization.

The role is responsible for maintenance of the CBP Planning Tool (C-P’s promotional planning system) including new products, forecasts and promotion entry and will have overall responsibility for the Field Automation tool. This role reports to the Customer Development Manager, providing support to both them and the Shopper Development Manager and assisting them with the compiling of customer documentation, Territory Manager communications and other internal communications.

This role will also work closely with Area Manager and Field Sales Manager as well as cross-functionally with Retail Marketing, Product Supply and Customer Services Departments.

Key Responsibilities:

CBP Management

• Thorough analysis and implementation of new product forecasts, forecast reviews, product transition, promotional strategy changes and full year submission across the FSNI businesses
• Checking of account confirmations and firming promotions to send to SAP
• Weekly checking of actual vs. forecast volumes and making adjustments as necessary
• Managing and auditing invoices from stores/field team
• Updating promotional deals as required due to strategy changes and/or price list changes

FSNI Account Support

• Strong communication with field team including:
• Promo Advice compilation
• Weekly and Monthly priorities as decided by the CDT
• Weekly Billboards & Surveys
• Checking of credit claims and first level sign off
• Auditing of head office invoices/ claims and managing dispute process
• Promotional grid and ranging list maintenance
• Purveyance master data maintenance, troubleshooting and updates

Meetings/ Presentations

• Reviewing forecasts and presenting to Demand Review Meeting (monthly)
• Pricing and Promotional Reviews at Foodstuffs WIP and Scorecard (weekly & monthly)
• Return on investment review & presentation (Monthly)
• Presentation of key outcomes at commercial alignment meetings (monthly)
• Field alignment and WIP’s (fortnightly or as required)

Experience/Background Required

• Tertiary Degree required
• Relevant business experience
• FMCG industry experience would be beneficial

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognised brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com . To learn more about Colgate Bright Smiles, Bright Futures oral health education program, please visit http://www.colgatebsbf.com . To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com . To learn more about Tom’s of Maine please visit http://www.tomsofmaine.com .

Reasonable accommodation during the application process is available for persons with disabilities. Please contact [e-mail] with the subject "Accommodation Request" should you require accommodation.

About the company

Colgate-Palmolive Company is an American multinational consumer products company headquartered on Park Avenue in Midtown Manhattan, New York City. It specializes in the production, distribution and provision of household, health care, personal care and veterinary products.

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