Customer-Centric Retail Associate | Team Discounts & Growth

Woolworths Group; Balclutha; On-site; NZD 30,000 - 39,000; Full time

Job summary

Woolworths Group in Balclutha region is hiring for a team-focused Store Assistant dedicated to delivering outstanding customer service and store excellence. You will engage customers, maintain shelf presentation, assist promotions and support daily operations in a fast-paced supermarket environment.

We value reliability, strong communication, integrity and proactive problem-solving. Join a diverse team that cares for colleagues and customers while growing with a leading Australasian retail group.

Qualifications

• Customer service excellence and engaging customers with personalised assistance.
• Strong communication and interpersonal skills for effective interactions.
• Uphold integrity and professionalism aligned with company values and policies.
• Detail-oriented, accurate work with proactive escalation when needed.

Responsibilities

• Champion Customer Service & Engagement: Be highly visible, engage customers with personalised assistance, and promptly resolve inquiries and complaints.
• Ensure Store Presentation & Stock Quality: Monitor stock freshness and quality, ensure clean/organised shelves, and support overall store cleanliness.
• Drive Promotional Execution: Implement promotional displays and signage, ensuring campaign alignment and accurate point-of-sale materials.
• Support Smooth Operations: Collaborate effectively with the team (Swarm) to achieve seamless daily operations and contribute to store objectives.
• Prioritise Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Skills

Customer service

Interpersonal skills

Integrity

Detail-oriented

Job description

Woolworths Group in Balclutha region is hiring for a team-focused Store Assistant dedicated to delivering outstanding customer service and store excellence. You will engage customers, maintain shelf presentation, assist promotions and support daily operations in a fast-paced supermarket environment.

We value reliability, strong communication, integrity and proactive problem-solving. Join a diverse team that cares for colleagues and customers while growing with a leading Australasian retail group.