Customer Care Champion — Front Desk & Support

Nelson Petroleum Distributors; Nelson; On-site; NZD 50,000 - 70,000; Full time

Job summary

Nelson Petroleum Distributors in Nelson, New Zealand, is seeking a full-time Customer Service Representative / Receptionist. In this role, you'll deliver excellent customer service both in person and via phone, while also handling various administrative tasks.

The ideal candidate has experience in customer service, strong communication skills, and the ability to multitask in a busy environment. Join a supportive team that prioritizes growth and development.

Qualifications

• Previous experience in a busy customer service or receptionist role.
• Strong verbal and written communication skills.
• Reliable with a strong work ethic.

Responsibilities

• Respond to high volume incoming phone calls and enquiries.
• Deliver customer service across all interactions.
• Assist with general questions and account support.

Skills

Customer service experience

Excellent phone manner

Communication skills

Proactive problem-solving

Multitasking ability

Attention to detail

Microsoft Office proficiency

Job description

Nelson Petroleum Distributors in Nelson, New Zealand, is seeking a full-time Customer Service Representative / Receptionist. In this role, you'll deliver excellent customer service both in person and via phone, while also handling various administrative tasks.

The ideal candidate has experience in customer service, strong communication skills, and the ability to multitask in a busy environment. Join a supportive team that prioritizes growth and development.