Court Security Officer

Public Defence Service - New Zealand; Gisborne; On-site; NZD 59,000 - 81,000; Full time

Job summary

A governmental organization in Gisborne is seeking Court Security Officers to ensure a safe environment in courts. Responsibilities include engaging with the public, assessing security risks, and collaborating with agencies. Ideal candidates will have customer service experience, teamwork ability, and a clean driving record. Benefits include 22 days holiday leave and flexible work hours.

Benefits

22 days holiday leave

Flexible work hours

Online professional development portal

Access to inclusive networks

Qualifications

• Excellent level of customer service experience required.
• Ability to work as part of a team.
• Confident in using technology.
• Positive mindset and can-do attitude is essential.
• Hold a full, clean New Zealand driver's licence and a clean criminal record.

Responsibilities

• Welcome and engage with a diverse range of people.
• Assess and mitigate health, safety, and security risks.
• Interact with other agencies to ensure smooth operations.
• Patrol public areas and conduct security checks.

Skills

Customer service experience

Teamwork

Technology proficiency

Positive mindset

Full New Zealand driver's licence

Clean criminal record

Job description

Overview

As Court Security Officers, we take pride in serving our community by providing a safe and secure environment for people to gain access to the justice system. We interact, assist, and build relationships with diverse groups of people every day, ensuring our courts operate without fear of intimidation or violence. Our Court Security Officers are a valued and important part of the Court Justice system. We will ensure you have the training to operate as a Court Security Officer under the Court Security Act 1999 at induction training.

We encourage and strive for a positive team culture where Respect, Integrity, Service and Excellence form part of our daily values in how we treat each other and our participants. You will form part of a professional, supportive team where diversity and individuality are respected.

Responsibilities

• welcome and engage with a diverse range of people who enter our courts
• assess potential health, safety, and security risks and mitigate and respond to incidents as they occur
• interact with other agencies such as Police and Corrections to ensure smooth court operations
• patrol public areas, conduct building security checks, respond to duress alarm activations, and identify and respond appropriately to security incidents.

This is a 40-hour-a-week role with some paid overtime available when extra cover is required. You may also be required to work a minimum 4-hour shift on Saturdays.

Ō Pūkenga/Skills And Experience

To be successful in this role, you will have:

• excellent level of customer service experience
• ability to work as part of a team
• confident in using technology
• positive mindset and a can-do attitude
• hold a full, clean New Zealand driver\'s licence and a clean criminal record.

Mō Mātou/About Us

At Te Tāhū o te Ture - the Ministry of Justice, we\'re committed to strengthening people\'s trust in the law of Aotearoa, New Zealand. To learn more about working as a Court Security Officer, please watch this video here.

Our team in Te Tairāwhiti, Gisborne look after a large territory from the east cape down to northern Hawkes Bay, deploying to Wairoa and Ruatoria when required. We pride ourselves on how we interact and care for our community.

Our creed “Kotāhi Tatou Kia Mataara - Together as one, ever vigilant” defines our work ethic and how we work together as a team.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Why you will enjoy working here

Benefits

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 22 days holiday leave
• flexible work hours where possible
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

Utu ā-tau/Salary

The remuneration band for this role is $59,729 to $80,794 – the appointing salary will be based on skills and experience.

Tono Mai/How To Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here and complete an online application form by attaching your CV and cover letter.

Applications close on Monday, 13 October 2025; however, we will review CVs as they come in and may invite successful candidates to interview before the close date.

If you have any questions, please contact [e-mail]

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