Court Registry Officer, Nelson District Court

Ministry of Justice - New Zealand; Nelson; On-site; NZD 59,000 - 81,000; Full time

Job summary

A government agency in New Zealand seeks a Court Registry Officer for the Nelson High Court & District Court, where you'll facilitate operations, provide customer service, and manage case files. This role requires strong organizational skills, adaptability, and a commitment to public service. Join a supportive team dedicated to making a difference in the community. Salary ranges from $59,729 to $80,794 based on experience.

Benefits

22 days holiday leave

Online professional development portal

Access to inclusive networks

Qualifications

• Demonstrated strong customer service skills and resilience.
• Ability to manage and prioritize tasks in a fast-paced environment.
• Willingness to learn and adapt to changing legislation and court processes.

Responsibilities

• Facilitate smooth court operations and manage jurors.
• Answer customer queries in the court customer service area.
• Ensure accuracy of case files and data entry.

Skills

Customer Service Skills

Organizational Skills

Detail-oriented

Adaptability

Decision-making

Job description

Overview

Te Haeata/The Opportunity

Are you ready to make a real difference in your community? We have an exciting opportunity for you to join the team at the Nelson High Court & District Court as a Court Registry Officer. In this role, you'll be part of a close-knit, supportive team dedicated to the smooth and successful operation of the Court. Every day brings new challenges and the chance to work with a diverse range of people—including defendants, witnesses, families, Oranga Tamariki, lawyers, and police officers. You'll play a key part in ensuring justice is delivered efficiently and respectfully.

Responsibilities

• Court Taking – Facilitate the smooth operation of the Court, including introducing Judges (in English and Te Reo Māori), working with them in the Courtroom and Chambers, managing jurors, and general administration of the Court.
• Customer Service – Answer customer queries via face-to-face, phone, or email interactions in the onsite court customer service area or hub.
• Case Management – Ensure files are accurate and up to date; substantial data entry is involved.

This is a role where your organisational skills, adaptability, and commitment to service will shine. You will have the opportunity to develop your skills, contribute to a vital public service, and be part of a team that values your growth and wellbeing.

Ō Pūkenga/Skills And Experience

You will be able to demonstrate strong customer service skills, quality decision-making, be solutions-focused and have the personal confidence and resilience to adapt to a dynamic work environment. You will be able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

To Be Successful, You Will Need To Be

• Highly organised – manage and re-prioritise tasks in a fast-paced, ever-changing environment.
• Flexible and adaptable – respond quickly as new matters arise.
• Detail-orientated and observant – ensure accuracy across processes and case information.
• Able to multi-task – manage conflicting priorities and move between tasks quickly.
• Willing to learn – legislation and court processes are always changing; maintain knowledge capital.
• Resilient – may work on sensitive cases, sometimes at high volume.

Even if your experience looks a little different from what we have outlined and you believe you can bring value to the role, we'd love to hear from you!

About Us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand. At Nelson High and District Court, you'll join a supportive and collaborative team that values professionalism, respect, and a genuine commitment to serving our community. Our workplace is dynamic and fast-paced, where every day brings new challenges and opportunities to make a real difference. You'll work alongside experienced colleagues who are passionate about justice and dedicated to helping each other succeed. We pride ourselves on our inclusive culture, where diverse perspectives are welcomed and everyone's contribution is valued. Whether you're supporting court operations, assisting members of the public, or working closely with the judiciary, you'll find plenty of opportunities to learn, grow, and develop your skills. Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

What’s Great About Working Here

Benefits – We offer a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 22 days holiday leave
• An online professional development portal
• Access to a variety of inclusive and proactive networks

See our full range of benefits here. With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Salary

Utu ā-tau/Salary – The remuneration band for this role is $59,729 to $80,794 – the appointing salary will be based on skills and experience.

How To Apply

Tono Mai/How To Apply – To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here and complete an online application form by attaching your CV and cover letter. Applications close on 8 October 2025; however, we will review CVs as they come in and invite successful candidates to interview before the close date. If you have any questions, please contact [e-mail]

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