Corporate Travel Solutions Specialist (12-Month Contract)

Air New Zealand; Auckland; Presencial; NZD 60.000 - 85.000; Jornada completa

Descripción de la vacante

Tandem Travel, part of the Air New Zealand whānau, Auckland-based, is seeking a corporate travel consultant on a 12‑month fixed-term contract. You’ll craft personalised itineraries, manage reservations, and deliver high‑touch service to business travellers while aligning with travel policies and standards.

Ideal candidates have 2+ years in corporate travel, experience with GDS or similar booking tools, and a proactive, solutions‑focused approach to drive value for customers.

Formación

• Two years in corporate travel consulting; reservations, sales or ticketing experience preferred.
• GDS or travel booking tools experience.
• Knowledge of travel reservations, fare structures and industry regulations.

Responsabilidades

• Deliver exceptional service to corporate customers and build trusted relationships.
• Create accurate, tailored itineraries that meet policies and standards.
• Identify opportunities to recommend Air New Zealand products and travel solutions.
• Manage reservations, ticketing, amendments and travel inquiries efficiently.
• Resolve customer challenges with confidence and care, turning complex situations into positive outcomes.
• Collaborate with colleagues, airline partners and stakeholders to deliver timely solutions.

Conocimientos

Customer service

Relationship building

Problem solving

Attention to detail

Sales awareness

Educación

Travel qualification

Herramientas

GDS

QIK II

Descripción del empleo

Tandem Travel, part of the Air New Zealand whānau, Auckland-based, is seeking a corporate travel consultant on a 12‑month fixed-term contract. You’ll craft personalised itineraries, manage reservations, and deliver high‑touch service to business travellers while aligning with travel policies and standards.

Ideal candidates have 2+ years in corporate travel, experience with GDS or similar booking tools, and a proactive, solutions‑focused approach to drive value for customers.