Convai Software Engineer

Probe CX; Auckland; Hybrid; NZD 90,000 - 150,000; Full time

Job summary

Convai, Auckland-based leaders in Automated Intelligent Conversations, invites you to join our expanding team to ensure our industry-leading products deliver customer success. You will provide technical leadership while contributing to testing, design, and documentation across features.

This role spans the JS/TS stack with AWS, and requires clear communication with both internal and external customers. The ideal candidate will have a Bachelor’s degree in CS or Engineering, 5+ years in software

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a similar discipline.
• 5+ years experience in a software testing role.
• In depth knowledge of the Application lifecycle.
• Strong communication skills and a collaborative working style.
• Ability to communicate technical complexities to internal and external customers.

Responsibilities

• Provide technical Leadership of assigned features
• Product Requirements Identification, Analysis, Design and Documentation
• Software Implementation - Build, Test, Integration, Deployment and Documentation

Skills

Software testing

Communication skills

Collaborative working style

Explain technical concepts

Education

Bachelor’s degree in Computer Science or Engineering

Tools

Jira

Git

Node.JS

React

AWS

Job description

Job Description

As leaders in Automated Intelligent Conversations for over 20 years, Convai has developed and delivered natural language speech recognition and voice biometric solutions to a number of household names across New Zealand and Australia. Now is a great time to join as we expand our Auckland based team to meet the growth in local and overseas markets. As part of a highly innovative and creative team you will ensure that our industry leading products are guaranteed to deliver customer success.

Responsibilities

• Provide technical Leadership of assigned features
• Product Requirements Identification, Analysis, Design and Documentation
• Software Implementation - Build, Test, Integration, Deployment and Documentation

Key Skills And Experience

• Bachelor’s Degree in Computer Science, Engineering, or a similar discipline
• 5+ years experience in a software testing role
• In depth knowledge of the Application lifecycle
• Strong communication skills and a collaborative working style
• Ability to communicate technical complexities to internal and external customers

Desirable

• Ability to adapt to changing priorities, work under pressure, and thrive in a fast-paced, dynamic environment.
• A practical mindset and the ability to ask good questions and seek guidance when needed

Technologies We Use

• AI, ASR, NLU, TTS, IVR, Chatbots
• JavaScript/TypeScript, Node.JS, React
• AWS technologies: Lambda, DynamoDB, S3
• Jira, Git

This role is home based, but you will be required to come to the office for team meeting days.

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia, and North America we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we've stayed true to this ethos. At Probe, expect to think differently, challenge the norm, and find your purpose.