CONTRACT - Senior Technical Business Analyst

Datacom; Auckland; On-site; NZD 90,000 - 130,000; Full time

Job summary

Datacom seeks an experienced Senior Technical Business Analyst on a 3-month contract with potential extension. The role bridges business needs with technical delivery across complex tech environments, focusing on APIs, integrations, and API-led solutions.

You will lead story creation, acceptance criteria, and technical documentation; work with product, engineering, testing, and delivery teams; and support API design, contracts, data flows, and CI/CD concepts. Start ASAP in NZ.

Qualifications

• 12+ years of BA experience with strong technical BA background.
• Hands-on API design, API contracts, and API integrations experience.
• Experience creating user stories, acceptance criteria, and technical docs.
• Strong stakeholder management and communication skills.
• Experience with Agile/SAFe, Jira and Confluence.
• Understanding of API security, cloud concepts, containerisation, CI/CD, and distributed tracing.

Responsibilities

• Lead requirements gathering and translate business needs into technical requirements.
• Create high-quality user stories, acceptance criteria, process flows, and technical documentation.
• Collaborate with product, engineering, testing, and delivery teams.
• Support API design, integration, and API contract definition and maintenance.
• Analyse systems, data flows, dependencies, and integration requirements.
• Support delivery across Agile and SAFe environments.

Skills

Swagger

Postman

REST APIs

API contracts

API integrations

Tools

Jira

Confluence

Job description

About the Role

We're looking for an experienced Senior Technical Business Analyst to join us on an initial 3-month contract engagement, with potential for extension.

You'll work across complex technology environments, bridging business requirements with technical delivery and supporting system enhancements, integrations, and API-led solutions.

This role is suited to a highly experienced Technical BA with strong API knowledge who can work closely with stakeholders, developers, testers, and delivery teams.

What You'll Do

• Lead requirements gathering and translate business needs into clear technical requirements.
• Create high-quality user stories, acceptance criteria, process flows, and technical documentation.
• Work closely with product, engineering, testing, and delivery teams.
• Support API design, integration, and API contract definition and maintenance.
• Analyse systems, data flows, dependencies, and integration requirements.
• Support delivery across Agile and SAFe environments.

What You'll Bring

• 12+ years' experience as a Business Analyst, including significant Technical BA experience.
• Strong experience with Swagger, Postman, REST APIs, API contracts, and API integrations.
• Experience creating user stories, acceptance criteria, and technical documentation.
• Strong stakeholder management and communication skills.
• Experience with Agile/SAFe, Jira, and Confluence.
• Understanding of API security, cloud concepts, containerisation, CI/CD, service discovery, and distributed tracing.
• Strong SQL, data analysis, and system integration knowledge.Previous hands-on API development experience would be a strong advantage.
• Experience with APIs at scale, API best practices, reusability, resilience, and ITSM practices is desirable.
• Banking, payments, credit card, insurance, or broader financial services experience will be highly regarded.

Contract: Initial 3 months with potential extension
Location: Wellington, Auckland or Midlands
Start: ASAP