Container Terminal Operations Manager

KiwiRail; Auckland; On-site; NZD 150,000 - 210,000; Full time

Benefits offered by this job

KiwiSaver 4%

Staff medical insurance

Discounts with retail partners

Staff travel discounts

NZ Rail Welfare Trust access

Job summary

KiwiRail in Auckland’s Southdown Container Terminal is seeking an experienced operational leader to oversee day-to-day performance, leading 40+ staff in a 24/7 environment, delivering safe, efficient and reliable container terminal operations for customers and the freight network.

You will lead and develop a large operational team, champion safety, ensure targets are met, manage rostering and resourcing, monitor budgets, and drive continuous improvement while building strong relationships with

Qualifications

• Proven experience leading large operational or frontline teams.
• Experience in safety-critical, logistics, freight, transport, manufacturing, warehousing or industrial environments.
• Sound understanding of rostering and resource management.
• Strong people leadership and performance management capability.
• Commercial awareness with experience managing costs.
• Excellent communication and stakeholder relationship skills.

Responsibilities

• Lead and develop the large operational team in a 24/7 environment.
• Champion a strong safety culture where Health, Safety and Wellbeing comes first.
• Ensure terminal operations run efficiently and meet train and customer service targets.
• Manage workforce planning, rostering and operational resourcing.
• Monitor budgets, costs and performance outcomes.
• Drive continuous improvement initiatives that enhance safety, productivity and customer experience.

Skills

Leadership

People management

Safety culture

Stakeholder management

Operational planning

Budget management

Communication

Cost awareness

Continuous improvement

Rail logistics

Education

Relevant tertiary qualifications

Job description

• Based at our Container Terminal in Onehunga, Auckland

Position Description

We're looking for an experienced and people-focused operational leader to oversee the day-to-day performance of our Southdown Container Terminal.

Leading a team of approximately 40+ staff, you'll play a key role in ensuring safe, efficient and reliable container terminal operations while delivering excellent outcomes for our customers and the broader freight network.

You will also:

• Lead and develop a large operational team in a 24/7 environment
• Champion a strong safety culture where Health, Safety and Wellbeing comes first
• Ensure terminal operations run efficiently and meet train and customer service targets
• Manage workforce planning, rostering and operational resourcing
• Monitor budgets, costs and performance outcomes
• Drive continuous improvement initiatives that enhance safety, productivity and customer experience
• Build strong relationships with operational teams, customers, unions and key stakeholders
• This is a varied leadership role where you'll balance people leadership, operational performance, customer outcomes and business improvement
• Proven experience leading large operational or frontline teams
• Strong people leadership and performance management capability
• Experience working within safety-critical, logistics, freight, transport, manufacturing, warehousing or industrial environments
• Sound understanding of operational planning, rostering and resource management
• Strong communication and stakeholder relationship skills
• Commercial awareness with experience managing costs and operational performance
• A commitment to safety, continuous improvement and customer service
• Relevant tertiary qualifications are advantageous, but practical leadership experience is equally valued

Nōu te rourou | What's in it for you

• Competitive salary plus a 4% employer KiwiSaver contribution
• Lead a critical operation that helps keep New Zealand's freight network moving
• Staff-discounted Southern Cross medical insurance
• Discounts with a range of retail partners
• Discounted staff travel across the KiwiRail network
• Access to the NZ Rail Staff Welfare Trust, including holiday homes nationwide and wellbeing support