Consultant – ERP

Absolute IT; Auckland; On-site; NZD 70,000 - 90,000; Full time

Job summary

A leading ERP provider in Auckland is seeking an ERP Consultant to manage client requirements and project implementations. The role requires solid ERP experience and strong communication skills to translate business needs into technical solutions. Key responsibilities include collaborating with clients, managing support requests, and providing ongoing application testing and support. Applicants must have a valid NZ work permit.

Qualifications

• Experience managing client requirements and ERP implementations is essential.
• Candidates must demonstrate excellent communication skills.
• Able to create detailed technical specifications for customizations.

Responsibilities

• Collaborate with clients to develop detailed functional documentation.
• Work closely with developers and testers to ensure needs are met.
• Manage support requests for existing clients.

Skills

Solid experience with ERP implementations

Skilled in supporting business applications

Strong communication skills

Ability to write clear technical specifications

Job description

Overview

Supportive, collaborative team environment – work with a close-knit, skilled team.

Work on impactful ERP projects – contribute to business-critical system implementations.

Central Auckland location – easy access and vibrant city surroundings.

About the Company & Role

Our client is a leading ERP provider, delivering implementation and support services across New Zealand. Serving businesses from small teams to 700+ users, they use innovative technology to streamline operations, boost efficiency, and drive growth.

They are seeking an ERP Consultant to play a key role in managing client requirements, implementations, conducting seamless application testing, and providing ongoing support. This client-facing position requires excellent communication skills to effectively engage with stakeholders and translate business needs into technical solutions. You will also create detailed technical specifications to support system enhancements and customizations.

What you’ll do

• Collaborate with clients to understand their business requirements and develop detailed functional documentation.
• Work closely with developers and testers to ensure client needs are accurately implemented and met.
• Provide phone and email-based support, resolving inquiries and application issues.
• Manage support requests for existing clients, ensuring timely and effective solutions.
• Follow established processes to onboard new clients, including training, data conversion, documentation, and project management.
• Estimate and manage project costs for both new implementations and ongoing client support.

What you’ll need

• Solid experience with ERP implementations.
• Skilled in supporting business applications, troubleshooting, and optimizing system performance.
• Strong communication skills to translate business needs into solutions.
• Ability to write clear technical specifications for customizations and enhancements.
• Team-oriented with a flexible, hands-on approach in small team environments.

Who this might suit

This opportunity could be a great fit for someone who comes from one of the following backgrounds:

• A project manager with experience engaging external stakeholders.
• A trainer or customer success manager with strong client-facing skills.
• A business analyst looking to apply process and systems knowledge.
• A supply chain or logistics specialist interested in process automation.
• Someone from a manufacturing background who wants to transition into a more systems-focused role.

How to Apply

Click the APPLY button NOW and include your cover letter and CV or contact [e-mail]

NOTE TO OVERSEAS APPLICANTS – Only candidates with a valid NZ work permit will be considered.