Conference & Events Coordinator — Rydges Formosa Golf Resort

EVT Limited; Auckland; Hybride; NZD 48 000 - 60 000; Plein temps

Avantages offerts par ce poste

50% off dining and stays

Movie tickets and cinema discounts

Seasonal perks

Rapid career growth

Paid parental leave

Résumé du poste

Rydges Formosa Golf Resort, part of EVT, is seeking a Conference & Events Coordinator to join on a 6-month fixed term. You will provide professional, courteous service to guests and clients with a focus on driving yield across weddings, conferences and corporate events.

Based on the Pohutukawa Coast near Auckland, the resort offers six flexible event spaces and a busy calendar. You will administrate, coordinate bookings, manage inquiries, and work with back-of-house teams to exceed client

Qualifications

• Previous experience in conference, events or hotel sales coordination.
• Strong attention to detail and deadline management.
• Client-focused, friendly and professional service.
• Experience using event management systems, especially iVvy.
• Strong written and verbal communication with cultural sensitivity.

Responsabilités

• Undertake daily administration and reactive sales activities, including quotes and follow up.
• Coordinate conferences, dinners, weddings, bookings, updating and cancelling per SOPs.
• Handle calls, book appointments and assist with lead generation.
• Work with back of house teams to meet client expectations.
• Be onsite for special events as coordinator, per direction by the Director of Sales or General Manager.
• Conduct site inspections for clients and third-party suppliers.
• Maintain the iVvy system with sales activity and bookings.
• Prepare regular and ad hoc reports for management.
• Conduct post-event follow up to secure future business.

Connaissances

Conference coordination

Hospitality sales

iVvy knowledge

Multitasking

Customer service

Outils

iVvy

Description du poste

Conference & Events Coordinator — Rydges Formosa Golf Resort

6 month fixed term

About EVT

Rydges Formosa Golf Resort is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers — because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We're not just in the neighbourhood, we're part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and "too easy" service. Whether it's for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.

EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there's no limits on where your career could take you.

About the Role

Set against the Pohutukawa Coast just 40 minutes southeast of Auckland, Rydges Formosa Golf Resort spans 170 sprawling hectares with sweeping clifftop views over the Hauraki Gulf, Waiheke Island, Rangitoto Island and the Coromandel Peninsula. The resort is home to six flexible conference and event spaces, an 18-hole championship golf course, and a popular destination for weddings, functions and corporate events. We're looking for a Conference & Events Coordinator to join the team on a 6 month fixed term basis, providing professional, courteous and helpful service to guests and clients with a primary focus on driving yield.

Key Responsibilities

• Undertake daily administration and reactive sales activities, including correspondence, quotes, telephone enquiries and post-event follow up.
• Assist in the co-ordination of conferences, dinners, weddings, accommodation and private dining bookings, updating and cancelling bookings accurately per SOPs.
• Handle calls, book appointments and assist with lead generation and enquiry follow up.
• Work closely with back of house teams to ensure events are coordinated appropriately and meet or exceed client expectations.
• Be present on site for special events as event coordinator, or as directed by the Director of Sales or General Manager.
• Conduct site inspections for clients and third-party suppliers as required.
• Maintain the iVvy event management system, including sales activity, client information and booking details.
• Prepare regular and ad hoc reports as directed by the Conference Sales Manager or General Manager.
• Conduct post-event follow up, working closely with clients to secure future business for the resort and EVT group.

What You'll Bring

• Previous experience in conference, events or hotel sales coordination, ideally within a hospitality or resort setting.
• Strong attention to detail, with the ability to manage multiple bookings and deadlines accurately.
• A client-focused approach, providing efficient, friendly and professional service at all times.
• Confidence using event management systems (experience with iVvy is an advantage).
• Strong written and verbal communication skills, with a collaborative, respectful approach to working with guests and colleagues from all cultural groups.

How You Work

• Obsess over customers — prioritise the guest experience end-to-end and act on feedback fast.
• Owner's mindset — acts on data/feedback; ships improvements.
• Hands-on and non-hierarchical — leads from the front.
• Resilient and solutions-focused — stays calm, moves fast.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels — no ivory towers.

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

We welcome applicants from all backgrounds.