Conference and Events Planning Executive

Hilton; Queenstown; In loco; NZD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Hilton Queenstown is seeking a Conference and Events Planning Executive to plan, organize and execute events at the hotel, coordinating with clients, vendors and internal teams to deliver memorable experiences that brighten guests' stays. You will draft communications, manage event data, prepare client kits, and provide administrative support while maintaining guest satisfaction.

The role requires hospitality education and 1–3 years in event planning, with familiarity of Delphi, OnQ and

Competenze

• Diploma or degree in Hospitality, Events Management, or related field.
• 1–3 years in event planning or coordination, preferably in a hotel.
• Proven ability to plan, organize, and execute events of varying scales.
• Strong focus on guest satisfaction and client relationship management.
• Excellent verbal and written communication; liaising with clients, vendors, and internal teams.

Mansioni

• Support event communications: draft client correspondences, BEOs, convention resumes, and memos for the events team.
• Maintain event data in the FDC system and update guest room rate cards.
• Prepare client kits with meeting/convention orientation details.
• Compile Meetings & Conventions binders with key details from sales files.
• Provide administrative support: answer phones, manage emails, route correspondence, and general duties.
• Proficiency with hotel software (Delphi, Salesforce, OnQ, Market Planner).

Conoscenze

Event planning

Client relationship management

Budgeting

Vendor coordination

Communication

Formazione

Diploma or degree in Hospitality or Events Management

Strumenti

Delphi

Salesforce

OnQ

Market Planner

Descrizione del lavoro

Job Identification: 230334

Job Category: Sales and Marketing

Job Schedule: Full time

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for planning, organizing, and executing events at the hotel. This role involves coordinating with clients, vendors, and internal teams to ensure all event details are managed efficiently and effectively. As a Conference and Events Planning Executive , you’re not just supporting event delivery – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Support event communications: Draft client correspondences, Banquet Event Orders (BEOs), convention resumes, and internal memos, on behalf of the event services team and hotel leadership

• Maintain accurate event data: Input, update, and proofread event and guest details in the computerized function book (FDC) and order guest room rate cards

• Prepare client kits: Maintain and distribute meeting/convention orientation details for client introductory kits

• Compile meeting files: Create and organize Meetings & Conventions binders by gathering key details from sales files and ensuring all event information is accurately compiled and accessible

• Provide administrative support: Answer phones, manage email inbox, process incoming and outgoing mail, route correspondence as needed, and perform other general office duties

• Technical Proficiency: Comfortable using hotel management software (e.g., Delphi, Salesforce, OnQ, Market Planner Survey systems).

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Diploma or degree in Hospitality, Events Management, or related field.

• 1–3 years in event planning or coordination, preferably in a hotel or hospitality environment.

• Proven ability to plan, organize, and execute events of varying scales.

• Strong focus on guest satisfaction and client relationship management.

• Excellent verbal and written communication; confident in liaising with clients, vendors, and internal teams.

• Basic understanding of budgeting and cost control for events.

• Experience coordinating with external suppliers and service providers.

• Familiarity with event promotion and basic marketing principles.

• Highly organized with the ability to manage multiple tasks and deadlines.

• Comfortable using event and hotel management systems (e.g., Delphi, OnQ, Salesforce).

• Collaborative mindset with the ability to work cross-functionally.

• Willingness to work evenings, weekends, and holidays as required by event schedules.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/), and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we’re more than a great place to stay—we’re a great place to work.