Compliance Manager

The Warehouse Group; Auckland; Hybrid; NZD 80,000 - 100,000; Full time

Job summary

A leading retail company in New Zealand is looking for a Compliance Manager to drive improvements across their compliance framework. This role requires proven compliance experience and a solid understanding of New Zealand regulations. The ideal candidate will work closely with various teams and contribute to a supportive workplace culture that values individual contributions. Benefits include flexible working arrangements, paid birthday leave, and discounts across all brands.

Benefits

Dynamic supportive team environment

Discounts across all brands

Paid birthday day off

Free parking

Flexible working arrangements

26 weeks paid parental leave

Onsite cafe + gym

Wellbeing support

Qualifications

• Proven experience in compliance, governance, legal, or risk roles.
• Ability to balance detail with the bigger picture.
• Capacity to translate legal and compliance jargon into clear guidance.

Responsibilities

• Reviewing and maintaining the compliance framework.
• Staying updated with regulatory developments.
• Supporting leaders and teams in understanding their compliance responsibilities.
• Collaborating with various teams as a trusted partner.

Skills

Compliance experience

Understanding of NZ regulatory frameworks

Strong communication skills

Proactive mindset

Job description

Overview

The Warehouse Group (TWG) looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders. We have recently embraced a brand-led model, ensuring we remain laser-focused on our customers and markets specific to them. Retail is more competitive than ever, and we need to bring our A game..

Role

Compliance Manager – we are looking for an experienced professional to be the trusted advisor who keeps the business sharp, aligned, and confident on compliance. This role drives continuous improvement across the enterprise-wide compliance framework. You’ll be the go-to for guidance, keeping us aligned with legislation, embedding robust processes, and ensuring teams feel empowered to meet obligations.

Responsibilities

• Keeping our compliance framework sharp - reviewing policies, procedures and controls so they’re not only compliant but practical and effective
• Staying across the latest regulatory developments (FTA, CGA, Privacy, Product Safety Standards, etc.) and translating these into what they mean for our business
• Supporting leaders and teams to understand their responsibilities, bringing complex requirements to life through training, coaching and communication
• Working closely with teams like Legal, Product, Customer Care, Loss Prevention, QA, Finance, Logistics and more – you’ll be a trusted partner across the business
• Supporting Group-wide IP matters - from breaches and requests through to litigation support and portfolio maintenance

Qualifications

• Proven experience in compliance, governance, legal, or risk roles
• A solid understanding of New Zealand regulatory frameworks
• The ability to balance detail with the bigger picture, influencing decision-making across all levels of the business
• Strong communication skills - you can translate legal and compliance jargon into clear, practical guidance
• A proactive mindset - you don’t just spot risks, you bring collaboration and solutions

Additional Information / Benefits

• We offer a dynamic, supportive team environment within a business that cares about and recognises individuals.
• Discounts across all of our brands
• Paid birthday day off
• Free parking at our Northcote Support Office
• Flexible working arrangements (up to 2 days working from home per week)
• 26 weeks paid parental leave
• Onsite cafe + gym
• A range of wellbeing support

If you think your background fits, apply now