Cohort Administration Coordinator

Canterbury; Christchurch; Hybrid; NZD 68,000 - 72,000; Full time

Benefits offered by this job

Annual leave

Parental leave

Superannuation

Flexible work

Onsite childcare

Campus facilities

Job summary

The University of Canterbury in Ōtautahi/Christchurch, Aotearoa seeks a Cohort Administration Coordinator to oversee enrolment of specialised student cohorts, including STAR, UCIC, TNE, microcredentials and exchanges. You will advise on prerequisites, progress reviews and compliance, while coordinating financial and reporting duties.

You will work with Student Operations, liaising with schools, students and external funders to ensure accurate information, smooth processes and timely responses.

Qualifications

• At least four years of high-quality administrative support experience in a busy, service-driven environment.
• Tertiary experience or understanding of the New Zealand education system is advantageous.
• A NZQA Level 4 or equivalent qualification is preferred.
• Proven ability to process high volumes of applications accurately and within deadlines.
• Strong organisational skills to manage competing priorities and changing demands.
• Excellent written and verbal communication with diverse stakeholders.
• Experience preparing meeting documentation, taking minutes and coordinating logistics.
• Proficiency in Microsoft 365, especially Outlook, Teams, SharePoint and Excel.
• Sound understanding of applying policies, procedures and regulations with a proactive approach.
• Alignment with UC values and a positive, inclusive work environment.

Responsibilities

• Oversee administration and enrolment of specialised student cohorts (STAR, UCIC, TNE, microcredentials and exchange students).
• Process enrolments and manage changes arising from prerequisites and academic progress reviews.
• Identify outstanding compliance actions and ensure timely, accurate support.
• Handle financial and reporting administration including student funding, invoicing, records and cohort reports.
• Provide operational support to Student Operations, coordinating meetings and documentation.
• Collaborate with schools, students and external funding organisations to manage information and arrangements.

Skills

Administrative support

Organisational skills

Verbal communication

Written communication

Meeting documentation

Meeting minutes

Meeting logistics

Stakeholder engagement

Record keeping

Education

NZQA Level 4 qualification

Tools

Microsoft 365

Outlook

Teams

SharePoint

Excel

Job description

Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• 5 weeks annual leave +5 days university holidays
• Generous employer contribution to superannuation (up to 6.75%)
• $67,843 - $72,000 p.a., based on skills and experience

Āu Mahi | What You Will Do

As Cohort Administration Coordinator, you will oversee the administration and enrolment of specialised student cohorts, including STAR, UCIC, TNE, microcredentials and exchange students. From processing enrolments and managing changes arising from prerequisite requirements and academic progress reviews to identifying outstanding compliance actions, you will ensure students receive timely, accurate and well-coordinated support.

The role also encompasses financial and reporting administration, including student funding arrangements, invoicing, maintaining accurate records and preparing cohort reports. Alongside this, you will provide operational support to Student Operations, coordinating meetings, maintaining documentation and responding to day-to-day administrative requirements.

You are a proactive and detail-oriented administrator who can manage high volumes of work while maintaining accuracy, prioritising effectively and delivering a high standard of service. You will also bring:

• At least four years' experience providing high-quality administrative support in a busy, service-focused environment. Tertiary experience or an understanding of the New Zealand education system would be an advantage.
• A relevant tertiary qualification at NZQA Level 4 or an equivalent recognised qualification is preferred.
• Proven ability to process high volumes of applications or transactions accurately and within deadlines.
• Strong organisational skills, with the ability to manage competing priorities and respond to changing demands.
• Excellent written and verbal communication skills, with confidence engaging professionally with diverse stakeholders.
• Experience preparing meeting documentation, taking minutes and coordinating meeting logistics.
• Proficiency in Microsoft 365, particularly Outlook, Teams, SharePoint and Excel, alongside strong record-keeping skills.
• A sound understanding of applying policies, procedures and regulations, supported by a proactive, solutions-focused approach.
• An alignment with our organisation's values and culture, promoting a positive and inclusive work environment.

Working within Student Operations, you will collaborate closely with colleagues across the team, academic departments and other University services to coordinate specialised enrolment processes and resolve student administration matters. You will also liaise with schools, students and external funding organisations, ensuring information, processes and financial arrangements are managed effectively and stakeholders remain well informed.

At UC, being part of our team means more than just a job. We are committed to supporting our kaimahi | staff’s career and wellbeing with benefits designed to help our kaimahi grow and feel connected, supported and valued.

• 5 weeks annual leave +5 days university holidays
• UC Parental Leave (up to 9 weeks paid for eligible staff) + 26 weeks Government paid parental leave and onsite childcare facility
• generous employer contribution to superannuation (up to 6.75%)
• flexible working arrangements
• supportive working environment
• a wide range of retail discounts across shopping, entertainment and travel
• a unique working environment in a beautiful campus with access to UC facilities such as UC RecCentre and Staff Club at discounted rates plus onsite cafés and eateries, and more.

The closing date for this position is: 22 November 2026 (midnight, NZ time)
Please note, applications will be reviewed as they are received, and interviews may take place before the close date.

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role.

Note, this is an onsite position.