Club Support (Duty Manager) - Les Mills Hamilton

Les Mills; Hamilton; On-site; NZD 32,000 - 40,000; Part time

Job summary

Les Mills Hamilton is seeking a part-time Club Support (Duty Manager) to help run a safe, vibrant, world-class fitness club. Reporting to the Club Manager, you’ll lead a small team, greet members, resolve issues, and keep the club clean and welcoming.

The role suits someone energetic, people-focused, with a passion for health and wellness. Shifts include evenings, weekends and across the week. If you love delivering outstanding service in a busy gym, this is your chance to shine.

Qualifications

• Genuine interest in people and world-class service.
• Energetic and proactive in meeting new people.
• Friendly, supportive team player with good banter.
• Sharp eye for cleanliness and hazard spotting.
• Committed to health and wellness lifestyle.

Responsibilities

• Keep the club safe and clean and vibrant.
• Resolve issues and provide support to departments and members.
• Help deliver a world-class fitness experience to members.
• Be the go-to person for safety and service across shifts.

Skills

Customer service

People skills

Energy and proactivity

Team player

Attention to cleanliness

Job description

Working at Les Mills is challenging – in all the right ways. What we do matters: Making Humans Fit for Life. So, if you’re looking for a job that combines your passion for customer service and delivering the world’s best fitness experiences… here it is! We’re all about people growing and developing. This is where you can bring the best of you to work every day.

Right now, we need a Club Support (Duty Manager) team member to join the team at Les Mills Hamilton.

Reporting to the Club Manager, you will be working as part of a tightly-knit team. This job is hands-on, physical and involves supporting the club to deliver a world-class fitness experience to members all the time.

Key duties in the role involve keeping the club safe, clean and feeling alive. You’ll be the go-to person to resolve issues or provide support to departments and members. So if you’re shy, it’s probably not your thing

You will ideally have:

• Have a genuine interest in people and providing world class service
• Have high levels of energy and be proactive about meeting new people
• Have a great banter and play nice, we’re a supportive bunch around here
• Have a sharp eye for cleanliness and spotting any hazards around the gym
• Have your own fitness story and be committed to health and wellness lifestyle - Walking handstands are optional!

This is a part time role and requires shifts across the entire week including weekends and evenings.