CloudOps Engineer - Software

Gallagher; Hamilton; On-site; Confidential; Full time

Benefits offered by this job

Competitive salary + incentives

Career growth and development

Job summary

eShepherd, a global IoT platform powering livestock management, is seeking a CloudOps Engineer on our Hamilton campus. You’ll design and operate scalable AWS infrastructure, build IaC, and partner with software teams to deliver secure, reliable cloud services for farmers worldwide.

You’ll optimize performance, implement monitoring and incident response, and support multi-region deployments. If you enjoy solving complex cloud challenges and shipping impactful infrastructure, join us to accelerate

Qualifications

• Experience operating and scaling production AWS environments.
• Strong DevOps and cloud engineering capability.
• Experience with ECS, EKS or containerised platforms.
• Infrastructure as Code experience, ideally Terraform.
• Strong CI/CD and automation skills.
• Experience with monitoring, alerting and incident response.
• Database optimisation and performance tuning experience.
• Scripting in Python or Node.js.
• Strong communication skills and the ability to collaborate across distributed teams.

Responsibilities

• Designing, building and optimising AWS cloud infrastructure.
• Improving platform reliability, performance and scalability.
• Building and maintaining Infrastructure as Code, automation and CI/CD pipelines.
• Strengthening monitoring, observability and incident response practices.
• Supporting multi-region deployments and global platform architecture.
• Improving database performance and operational efficiency.
• Investigating and solving complex performance challenges before customers experience them.
• Working closely with software engineers to deliver secure, scalable solutions.

Skills

AWS production environments

DevOps

ECS/EKS or containerised platforms

Terraform / Infrastructure as Code

CI/CD automation

Monitoring & incident response

Database performance tuning

Python/Node.js scripting

Collaboration across distributed teams

Tools

Terraform

Docker

Grafana/Prometheus

Job description

Build the Cloud Platform Behind Global AgTech Innovation

At eShepherd, we're transforming livestock farming through world-leading virtual fencing technology.

Our platform combines solar-powered neckbands, mobile applications and cloud software to help farmers manage livestock without physical fences. With deployments across Australia, New Zealand, North America and beyond, we're scaling rapidly and looking for a CloudOps Engineer to help build the platform that powers it all.

This is an opportunity to work on a global IoT platform, solve complex engineering challenges and have a direct impact on technology used every day by farmers around the world.

The Opportunity

As our customer base, device volumes and product offerings grow, so does the complexity of the cloud infrastructure supporting them.

You’ll help ensure our platform remains secure, reliable, scalable and ready for growth by:

• Designing, building and optimising AWS cloud infrastructure
• Improving platform reliability, performance and scalability
• Building and maintaining Infrastructure as Code, automation and CI/CD pipelines
• Strengthening monitoring, observability and incident response practices
• Supporting multi-region deployments and global platform architecture
• Improving database performance and operational efficiency
• Investigating and solving complex performance challenges before customers experience them
• Working closely with software engineers to deliver secure, scalable solutions

This is a hands-on role with plenty of autonomy, ownership and influence.

What You’ll Bring

You’ll enjoy solving difficult technical problems and understanding how systems work beneath the surface.

Ideally, You’ll Bring

• Experience operating and scaling production AWS environments
• Strong DevOps and cloud engineering capability
• Experience with ECS, EKS or containerised platforms
• Infrastructure as Code experience, ideally Terraform
• Strong CI/CD and automation skills
• Experience with monitoring, alerting and incident response
• Database optimisation and performance tuning experience
• Python, Node.js or similar scripting capability
• Strong communication skills and the ability to collaborate across distributed teams

Highly Regarded

• IoT platforms and connected devices
• MQTT, LTE-M, NB-IoT or LoRa
• Grafana, Prometheus or similar tooling
• Multi-region cloud deployments
• DevSecOps practices
• High-volume telemetry or time-series workloads

Why This Role Is Different

The systems you build don't just support software. They help farmers manage livestock, improve productivity and enhance animal welfare.

Your Work Will Influence

• A rapidly growing global technology platform
• Thousands of connected devices in the field
• Customer experience and platform reliability
• The future of digital agriculture

You’ll see the real-world impact of what you build.

Supporting a Global Customer Base

A key aspect of this role is supporting our growing North American customer base.

To provide strong coverage during US business hours, this role requires flexibility to work outside standard New Zealand business hours when needed. We recognise this commitment and offer a compensation package that reflects the additional flexibility and coverage responsibilities associated with the role.

Benefits We Offer

We know talented engineers have options, so we invest in creating an environment where great people can do meaningful work and continue to grow their careers.

We Offer

• Competitive salary + performance incentives
• Real career growth as we scale products globally
• Modern tools, technology and equipment to do your best work
• A practical, collaborative team that gets things done
• KiwiSaver contributions
• Boost App membership and staff discounts across New Zealand
• Life & Disability Insurance for added peace of mind
• Free parking, subsidised on-site café and excellent amenities on our Hamilton campus
• Employee Assistance Programme (EAP)
• Ongoing learning and development opportunities
• Flexible working arrangements
• The backing of Gallagher's global network combined with the pace and innovation of a high-growth technology business

If you're excited by cloud infrastructure, AWS, platform engineering and building technology that is transforming agriculture globally, we'd love to hear from you.