Cloud Infrastructure & Solutions Engineer - AWS, IAM

Truescape; Christchurch; On-site; NZD 100,000 - 140,000; Full time

Job summary

Truescape is seeking an experienced IT Infrastructure & Solutions Engineer to design, implement, and continuously improve the technology environment that supports our people and our business. This broad, hands-on role covers cloud infrastructure, networks, identity, endpoints, business applications, security, and emerging technologies—driving solutions from need to deployment and operation.

You will report to the Head of Digital & Technology and collaborate with Digital and Development teams to

Qualifications

• 5+ years' experience in IT infrastructure, systems engineering, cloud engineering, or similar hands-on role.
• Strong practical experience designing and implementing infrastructure or systems solutions in commercial environments.
• Hands-on experience with AWS infrastructure and services.
• Experience administering and implementing Microsoft 365 technologies.
• Good knowledge across networking, identity and access management, endpoint management, cloud infrastructure, monitoring, and security.
• Experience implementing or integrating new applications, SaaS platforms, infrastructure, or technology services.
• Strong troubleshooting skills across multiple technology layers.

Responsibilities

• Design, implement, configure, and support IT infrastructure and technology solutions across Truescape.
• Maintain and improve AWS and Microsoft 365 environments, including cloud services, identity, access, endpoints, networking, monitoring, and security.
• Lead technical implementation of new systems and services, from requirements and solution design through configuration, testing, deployment, documentation, and handover.
• Troubleshoot complex infrastructure, network, cloud, endpoint, and application issues and identify practical long-term solutions.
• Manage and improve identity and access management, including permissions, MFA, privileged access, and least-privilege controls.
• Assess, implement, integrate, and support software, SaaS platforms, and third-party technology solutions.
• Work with vendors and technology partners where specialist expertise or external services are required.
• Monitor the health, performance, availability, and security of our technology environment and proactively identify opportunities for improvement.
• Support Truescape's cybersecurity capability, including CrowdStrike, vulnerability management, security monitoring, incident response, and alignment with NIST CSF and CMMC Level 1.
• Help evaluate and implement AI technologies where they can deliver practical business value, ensuring solutions integrate appropriately with our existing environment and governance.
• Partner with teams across the business to understand problems, explore options, and turn requirements into practical technology solutions.
• Maintain clear technical documentation, standards, configurations, and operating procedures.
• Keep up to date with developments across cloud, infrastructure, security, automation, and emerging technology.

Skills

AWS

Microsoft 365

Networking

Identity & access management

Security

Troubleshooting

Tools

CrowdStrike

Job description

Truescape is seeking an experienced IT Infrastructure & Solutions Engineer to design, implement, and continuously improve the technology environment that supports our people and our business. This broad, hands-on role covers cloud infrastructure, networks, identity, endpoints, business applications, security, and emerging technologies—driving solutions from need to deployment and operation.

You will report to the Head of Digital & Technology and collaborate with Digital and Development teams to