Clinical Trial Assistant

Pacific Clinical Research Network New Zealand; Christchurch; On-site; NZD 50,000 - 75,000; Full time

Job summary

Momentum Clinical Research in Christchurch is seeking a motivated Clinical Trial Assistant to provide essential administrative and operational support for our clinical trials. You’ll work alongside experienced teams to ensure trials are delivered safely, efficiently and in accordance with Good Clinical Practice (ICH-GCP).

Responsibilities include coordinating trial activities, preparing participant visits, maintaining TMF/eTMF, and supporting recruitment.

Qualifications

• Previous experience in healthcare, administration or customer service.
• Excellent organisational and time management skills.
• Exceptional attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Proactive, positive attitude and willingness to learn.
• Experience in clinical research, healthcare administration or a call centre environment.
• Experience working with electronic databases or clinical documentation.

Responsibilities

• Support the day-to-day coordination and administration of clinical trials.
• Prepare participant visits and assist with clinic organisation.
• Maintain accurate study documentation, investigator site files and Trial Master Files (TMF/eTMF).
• Complete data entry, resolve data queries and assist with electronic data capture (EDC).
• Assist with the preparation, handling and tracking of study materials, laboratory samples and investigational products.
• Process, file and archive study documentation to ensure inspection readiness.
• Support participant recruitment activities, including pre-screening participants and responding to enquiries.
• Assist with participant follow-up and customer service surveys.
• Coordinate meetings, prepare agendas and meeting minutes.
• Assist with internal and external audits and ensure documentation meets ICH-GCP and SOP requirements.
• Contribute to continuous improvement initiatives across the site.
• Maintain a strong commitment to health, safety and regulatory compliance.

Skills

Organisational skills

Communication skills

Attention to detail

Customer service orientation

Education

Bachelor's degree in health or science

Tools

TMF/eTMF systems

Electronic data capture (EDC)

Job description

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Pacific Clinical Research Network New Zealand – Christchurch, South Island

Be part of the next generation of clinical research.

At Momentum Clinical Research, we're changing the future of healthcare by giving people access to tomorrow's treatments, today.

As one of Australasia's leading clinical research organisations, we conduct high-quality clinical trials across a wide range of therapeutic areas. Every member of our team plays an important role in improving health outcomes and advancing medical research.

We're looking for a motivated and organised Clinical Trial Assistant to join our Christchurch team.

The Opportunity

This is an excellent opportunity for someone looking to build a career in clinical research. Working alongside experienced Clinical Research Coordinators, Investigators and Study Teams, you'll provide essential administrative and operational support to ensure our clinical trials are delivered safely, efficiently and in accordance with Good Clinical Practice (ICH-GCP).

No two days are the same. From preparing participant visits and maintaining study documentation to supporting participant recruitment and laboratory processes, you'll be a key part of delivering world-class clinical research.

About the Role

As a Clinical Trial Assistant, you will:

Support the day-to-day coordination and administration of clinical trials.

Prepare participant visits and assist with clinic organisation.

Maintain accurate study documentation, investigator site files and Trial Master Files (TMF/eTMF).

Complete data entry, resolve data queries and assist with electronic data capture (EDC).

Assist with the preparation, handling and tracking of study materials, laboratory samples and investigational products.

Process, file and archive study documentation to ensure inspection readiness.

Support participant recruitment activities, including pre-screening participants and responding to enquiries.

Assist with participant follow-up and customer service surveys.

Coordinate meetings, prepare agendas and meeting minutes.

Assist with internal and external audits and ensure documentation meets ICH-GCP and SOP requirements.

Contribute to continuous improvement initiatives across the site.

Maintain a strong commitment to health, safety and regulatory compliance.

About You

You’ll be highly organised, enjoy working in a fast-paced environment and have a passion for delivering excellent customer service.

You’ll also bring:

Previous experience in a healthcare, administration or customer service environment.

Excellent organisational and time management skills.

Exceptional attention to detail.

Strong written and verbal communication skills.

The ability to manage multiple priorities while maintaining accuracy.

A proactive, positive attitude and willingness to learn.

Previous experience in clinical research, healthcare administration or a call centre environment.

Experience working with electronic databases or clinical documentation.

A Bachelor's degree in a health or science-related discipline (or equivalent), although this is not essential.

Why Momentum?

At Momentum Clinical Research, you'll join a collaborative team committed to making a real difference to people's lives. We invest in our people, provide opportunities for development and offer a supportive environment where you can grow your career in clinical research.

If you're looking for a role where your organisation, attention to detail and passion for helping others can make a genuine impact, we'd love to hear from you.