Clinical Administration Support - Emergency Department

Health New Zealand - Te Whatu Ora; Nelson; On-site; NZD 42,000 - 54,000; Part time

Job summary

Health New Zealand - Te Whatu Ora – Nelson is seeking a Clinical Administrative Support for the Emergency Department. The role involves reception and admin duties to ensure smooth patient flow, with ongoing documentation updates and collaboration within a multi-disciplinary team.

The successful candidate will work within a busy ED, with rostered early, late, and night shifts on a permanent, part-time basis (0.8 FTE, 64 hours per fortnight). Eligibility to work in New Zealand is required.

Qualifications

• Excellent customer service and reception skills.
• Calm and professional in busy environments.
• Strong computer literacy and administration skills.
• Able to learn new systems quickly.
• Work effectively both independently and as part of a multidisciplinary team.
• Flexible and available to work rostered early, late, and night shifts.

Responsibilities

• Provide reception and administrative duties to ensure smooth patient flow through ED.
• Maintain and update patient documentation.
• Support ED Administration team and clinicians as needed.

Skills

Customer service

Reception skills

Computer literacy

Teamwork

Tools

Microsoft Office

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Clinical Administration Support - Emergency Department

Health New Zealand - Te Whatu Ora – Nelson

• Permanent, part-time role (0.8 FTE, 64 hours per fortnight)
• Be part of a busy and rewarding Emergency Department team
• Enjoy meaningful work and the opportunity to develop your skills

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

As Clinical Administrative Support in the Emergency Department, you will be working within a multi-disciplinary team including doctors, nurses, other clinical professionals and administration staff.

Your primary responsibility will be for reception and administration duties to enable the smooth flow of patients through the department, including ensuring patient documentation is maintained and up to date. In return you'll enjoy support from the team, a collegial working environment.

ED shifts

Early:

• 6.45am-3.15pm
• 7.45am-4.15pm

Late:

• 12pm-8pm
• 3pm-11pm
• 4pm-12am

Night:

• 11pm-7am

This is a permanent, part-time position working 64 hours per fortnight (0.8 FTE), rostered and rotating shifts, Monday to Sunday. There is no on-call required.

We are looking for applicants who would enjoy the variety of shift work, and who are happy to work on a rostered and rotating basis. During the training phase it will be important that you are available to train across all shifts.

About the Team/Service/Location

The Emergency Department Administration team provides essential support to one of the hospital's busiest services. Operating 24 hours a day, 7 days a week, the team works closely with clinical staff to ensure patients receive timely and efficient care.

About you

As Administrative Support in the Emergency Department, you will:

• have excellent customer service and reception skills
• remain calm and professional in a busy and sometimes high-pressure environment
• demonstrate strong computer literacy and administration skills
• be able to learn new systems and processes quickly
• work effectively both independently and as part of a multidisciplinary team
• be flexible and available to work rostered early, late, and night shifts.

The successful candidate must be eligible to work in New Zealand or hold a valid New Zealand visa at the time of applying.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.