Clinic Administrator

TBI Health Group New Zealand; Blenheim; On-site; NZD 60,000 - 80,000; Full time

Job summary

A healthcare provider in New Zealand seeks a full-time Clinic Administrator in Blenheim. This role includes welcoming clients, managing schedules, and overseeing invoicing. Ideal candidates should have excellent communication and organisational skills, with a positive attitude towards healthcare. Comprehensive training is provided along with benefits like subsidised health insurance and birthday leave.

Benefits

Subsidised Health Insurance

Wellness Allowance

Birthday Leave

Comprehensive training

Qualifications

• Experience with administrative roles is desirable but not essential.
• Attention to detail and ability to learn new processes and systems are key.

Responsibilities

• Welcoming clients in person and via phone.
• Managing clinician schedules and diary management.
• Processing payments and managing invoicing.
• Booking appointments for clients.

Skills

Positive attitude

Excellent communication skills

Organisational skills

Computer proficiency

Problem-solving skills

Tools

Gensolve practice management system

Job description

Overview

About TBI Health
TBI Health began in 2001 with a simple goal: to help people recover from pain, illness, and injury. Since partnering with Southern Cross in 2016, we’ve stayed committed to getting clients the right help, at the right time, so they can get back on track and live meaningful lives. We’re proud to provide a supportive work environment that prioritises wellbeing, growth, and career development. Our equity-focused culture ensures all staff feel valued and enriched. As a New Zealand-owned company and Te Tiriti partner, we’re committed to improving health equity for Māori and delivering care that meets the needs of our diverse communities. Join us on this journey to shape the future of tailored, quality healthcare in Aotearoa.

About The Mahi (Role)
Are you someone who enjoys dealing with people and being a welcoming face for your team? Do you take pride in your work and have high attention to detail and the ability to learn new processes and systems? Look no further… Kickstart and grow your medical administration career by joining our Blenheim Team as a Clinic Administrator in a full-time (40 hours) role.

You will be based at the TBI Blenheim Clinic, located within the Blenheim Health Hub, and share a reception space with the Health Hub administration team. You will be supported by the Upper South Island Regional Clinic Manager and the Clinic Administration Team Leader. Comprehensive training will be provided upon joining. This is a varied and fun role that you can make your own!

Your key responsibilities will be:

• Welcoming and assisting clients in person and over the phone
• Supporting clinicians with diary and schedule management
• Processing payments and managing invoicing
• Purchasing clinic supplies
• Administering ACC, insurer, and third-party contracts
• Appointment booking, billing, welcoming clients, and general administration tasks

At TBI Health Blenheim, you will play a key role in supporting a small team of clinicians, including two Physiotherapists and one Occupational Therapist who are passionate about helping our clients achieve great outcomes. You will be working in one of New Zealand’s most beautiful regions, in a central CBD location with free on-street parking nearby. Bring your strong communication, organisation, and computer skills, along with a positive, can-do attitude, and join us in delivering quality healthcare for our Blenheim community.

Skills and Experiences

About You

Experience with the Gensolve practice management system is an advantage, and while two years of administration experience is desirable, it’s not essential. Most important is your positive attitude, willingness to learn, and commitment to providing excellent customer service. To succeed in this role, you will have:

• A genuine interest in healthcare
• Empathy and friendliness toward clients
• A positive, helpful attitude
• Excellent communication skills, both internally and externally
• Strong computer proficiency and accurate data entry
• Organisational and problem-solving skills
• Ability to work efficiently and manage time effectively
• Initiative to lead from an administrative perspective, including diary management

Benefits Of Joining TBI Health

• Subsidised Health Insurance with Southern Cross
• Wellness Allowance
• Birthday Leave
• 3 EAP sessions made by the company
• Work alongside an experienced team of professionals
• Comprehensive training and orientation
• Attend several training sessions during the year focused on teaching how to incorporate Māori tikanga in your role appropriately
• New Zealand-owned company

How To Apply

Please submit your CV and cover letter via the online application portal - direct email applications will not be considered.

Applications close on 20 October 2025. We welcome applications from a diverse range of candidates. If successful, you will have the opportunity to inform us of any cultural or other diversity needs.

For a confidential chat, contact Neil Clapp on 027 247 2310 or [e-mail]. Screening and interviews will begin before the closing date, and the role may be filled early. If this sounds like the opportunity you’ve been waiting for, get in touch as soon as possible!