Client Success Manager – Creative Campaigns

Ambitious; Wellington; Hybrid; NZD 65,000 - 90,000; Full time

Benefits offered by this job

None

Job summary

Ambitious Aotearoa is seeking an Account Manager to lead day-to-day client relationships in Wellington. This full-time, on-site role coordinates campaigns from brief to delivery, gathering requirements and ensuring timely, on-budget delivery.

You will collaborate with creative and media teams, prepare proposals, monitor performance, and present insights to clients. The position requires strong communication, organization, and a keen eye for detail to grow accounts in a dynamic, multi-channel

Qualifications

• Demonstrated experience in account management or client services within a creative, media, or marketing environment.
• Strong skills in project coordination, timeline management, and budget tracking for multi-channel campaigns.
• Ability to build and maintain positive client relationships, with clear, professional communication and presentation skills.
• Comfort working with digital and traditional media channels, and interpreting campaign performance data into actionable insights.
• Collaborative mindset with the ability to work effectively alongside creative, strategy, and media teams.
• Attention to detail, strong organizational skills, and the ability to manage multiple projects simultaneously.
• Familiarity with New Zealand market dynamics and interest in supporting local brands and public sector initiatives.
• Bachelor’s degree in marketing, communications, business, or a related field, or equivalent professional experience.

Responsibilities

• Manage day-to-day client relationships.
• Coordinate campaigns from brief to delivery.
• Gather client requirements.
• Work with creative and media teams.
• Keep projects on time and within budget.
• Prepare proposals.
• Monitor campaign performance.
• Present results and insights to clients.
• Respond to client queries.
• Support strategic planning.
• Maintain accurate documentation.
• Identify opportunities to grow accounts.
• Collaborate with internal stakeholders to ensure alignment with client objectives, agency standards, and broader brand/media strategies.

Skills

Account management

Project coordination

Client relationships

Communication skills

Media channels

NZ market

Bachelor's degree

Education

Bachelor's degree

Job description

Ambitious Aotearoa is seeking an Account Manager to lead day-to-day client relationships in Wellington. This full-time, on-site role coordinates campaigns from brief to delivery, gathering requirements and ensuring timely, on-budget delivery.

You will collaborate with creative and media teams, prepare proposals, monitor performance, and present insights to clients. The position requires strong communication, organization, and a keen eye for detail to grow accounts in a dynamic, multi-channel