Client Services - Casual

Nelson Building Society; Greymouth; On-site; NZD 45,000 - 60,000; Part time

Job summary

A financial service provider in Greymouth is seeking a Client Services team member for a casual position. The role involves being the first point of contact for clients, handling transactions, and managing queries in a friendly environment. Ideal candidates will have client service experience, attention to detail, and strong communication skills. Competitive salary and professional development opportunities are offered.

Benefits

Competitive salary

Ongoing professional development opportunities

Qualifications

• Previous client service experience, preferably in the financial sector.
• Willingness and desire to exceed client expectations.
• Accuracy and attention to detail are essential.

Responsibilities

• First point of contact for clients, creating a friendly environment.
• Process transactions and undertake daily balancing.
• Handle client queries in a supportive team environment.

Skills

Client service experience

Attention to detail

Excellent communication skills

Time management skills

Job description

We’re a full banking service provider, dedicated to understanding our client’s needs and to providing a superior level of service. We make banking easy for our clients – whether individuals, families, businesses or community-focused organisations and work together to support their growth and success.

We believe in placing an emphasis on building long-term, personal relationships with our clients. Every client is more than just a number to us; they’re part of our extended family. It’s why our clients stay with us year after year and why we have multi-generational families who bank with us.

Banking that’s mutually beneficial.

Unlike the big banks we're a mutual society. This means we’re owned by our clients, not shareholders and can think differently about our profits. We invest our profits back into the business to provide service improvements for our clients and offer support to local community groups through our sponsorship and community investment programme.

Our clients love that we play a part in building stronger, more connected communities by supporting and investing in hundreds of charities and community organisations in the regions they live in each year. Over the last 10 years we’ve invested over $7 million into our communities.

About the role

We’re inviting applications from individuals with a positive, client focused attitude to join our Client Services team in Greymouth on a casual basis working as and when needed.

In this role, you’ll be the first point of contact for our clients, creating a friendly and welcoming environment to support them with their banking needs. From processing transactions and undertaking daily balancing to handling queries.

Working in a supportive team environment, your exceptional client and relationship management skills will shine. A positive attitude, strong attention to detail and exceptional time management skills are essential.

About you

We would love to hear from you if you have:

• Previous client service experience, preferably within the financial sector
• The willingness and desire to exceed client expectations
• Accuracy and attention to detail
• Excellent interpersonal and communication skills
• A commitment to working as a trusted team player in a community focused organisation

What we offer

We know our people make us who we are. In return for your passion and commitment we offer a competitive salary as well as on-going professional development opportunities.

It’s an exciting time to join NBS as we continue to grow our business. If you want to make a difference and deliver an exceptional client experience, apply today!

Please attach your CV and cover letter.

NBS is an equal opportunities employer and welcomes applications from all qualified candidates.