Client Partner - Director

Slalom; Wellington; On-site; NZD 120,000 - 140,000; Full time

Job summary

A global consulting firm is seeking a Client Partner to establish and grow their new office in Wellington. This role involves driving business development, managing client relationships, and ensuring exceptional project delivery. The ideal candidate will have prior consulting experience and a robust professional network to build the firm's presence in the region. Join us to be a foundational member of our team and contribute to our dynamic work culture.

Benefits

Holistic wellbeing benefits

Professional growth opportunities

Flexible work-life balance

Qualifications

• Prior consulting/services experience with client revenue management.
• Ability to establish and nurture executive-level client relationships.
• Strong business and technical acumen to define client solutions.

Responsibilities

• Drive business development through opportunity identification and qualification.
• Oversee project delivery ensuring client satisfaction.
• Manage sales pipeline and generate new sales opportunities.

Skills

Client relationship management

Business development

Negotiation skills

Project management

Communication

Job description

About Us

In 2023 Slalom opened their first New Zealand office in Auckland, as part of our expansion into the Asia-Pacific region. Two years later, we have almost 50 professionals who, in collaboration with our alliance partners, have built our brand in Aotearoa through delivering high value outcomes that serve the strategic, technological, business and transformational needs of our cross-sector customers.

As our first hire in Wellington, with a business builder mindset, a robust professional network and the capability to craft your personal brand and profile within the industry, you will have the rare opportunity to help shape Slalom’s trajectory in New Zealand and establish our presence in this new market.

About The Role

As a Client Partner, you will form part of our New Zealand Go-To-Market team and collaborate with our local and global practice leaders and our alliance partners, to position Slalom as the premier consulting partner in Wellington.

You will have a diverse and exciting role, which will see you drive our strategy locally, partner with existing customers to achieve their strategic goals, and in collaboration with your Go-To-Market colleagues, build our brand in Wellington and grow our customer base. You will be comfortable with the end-to-end sales cycle for new opportunities and new customers in both the commercial and public sector, in addition to managing key strategic accounts for existing customers and ensuring that delivery within those accounts is exceptional.

As the first Client Partner based in Wellington, you will play a pivotal role in establishing and expanding Slalom's presence in this new market. You will be instrumental in securing a new client logo by 2025, with a strong emphasis on business development, building new client relationships and being seen as a trusted advisor. This role requires a business builder mindset, a robust professional network, and a capability to craft your personal brand and profile within the industry.

You will collaborate with local practice leaders and other markets to position Slalom as the premier consulting partner for transformative business and technology projects. Your role involves engaging with colleagues across Slalom to introduce thought leadership, create compelling proposals, and deliver exceptional work, thereby broadening Slalom's consulting impact with existing clients and opening doors to new opportunities. You will also deliver solutions that enhance our transformation narrative and fortify our foundation with current strategic and emerging partners.

This role is an opportunity to be at the forefront of building Slalom’s new business in Wellington as expand into this new region.

What You’ll Do

• Strategic Partnership: Collaborate with customers to influence strategic technical direction and identify avenues for Slalom to assist in achieving their business goals.
• Business Development: Drive business development through opportunity identification, qualification, solutioning, and Statement of Work creation. Partner with sales executives to formulate successful account strategies and pursuit plans, with a strong focus on nurturing existing and building new accounts.
• Market Expansion: Support the growth of our Commercial and Public Sector portfolio in Wellington, leveraging your extensive network and trusted advisor status to advance Slalom’s footprint.
• Growth Opportunities: Identify opportunities for the growth and maturation of Slalom offerings and set strategic directions for that growth.
• Industry Expertise: Maintain awareness of industry best practices and business levers, particularly within government business cases and RFP processes, and understand how Slalom Practice Areas interact.
• Project Delivery: Oversee the quality of project delivery for all sold/managed engagements, ensuring client satisfaction and support delivery where relevant.
• Sales Pipeline Management: Manage a sales pipeline, generating and leading new sales opportunities for Slalom, and responding to client RFPs and service requests.
• Administrative Oversight: Ensure proper administrative controls are in place and adhered to on the account, including managing client charge codes, billing, and internal administration.
• Public Relations: Enhance Slalom’s market presence by attending and speaking at industry events and panels, establishing yourself as a thought leader.
• Collaborative Leadership: Work collaboratively across teams while demonstrating a deep expertise in either modern technology or a broad skillset across transformation and technology projects, becoming a guru in one area or a versatile generalist across several domains (e.g., data, Salesforce, transformation, strategy, cloud).
• Purpose-Driven Engagement: Join Slalom with a clear purpose and motivation, embracing the opportunity to be a foundational member, helping to build and lead our public sector business over time.

What You’ll Bring

• Prior consulting/services experience selling and managing a client revenue portfolio
• Prior delivery experience including programme and project management
• Ability to establish and nurture executive-level client relationships
• Possess business and technical acumen necessary to envision and define client solutions in partnership with Practice Leaders
• Previous P&L responsibilities for accounts
• Ability to communicate effectively and tactfully across all levels of the organisation
• Excellent negotiation, conflict management, problem solving and decision-making skills
• Consistent track record of client/employee satisfaction

Our Values

Our culture and values reflect each individual Slalomer. We are dedicated to encouraging workplace diversity and ensuring all our people, from any background can contribute to their full potential. We wish to build a team that echoes the diversity of the communities we serve, and our values are an active part of our every-day, guiding our decisions.

What keeps us here?

Our New Zealand office knows the important of a good work/life balance. We have the freedom to be ourselves when life gets in the way. We make a big effort to bring everyone together and allow space when space is needed. We believe in helping each other thrive in work and life and are proud to invest in benefits that include holistic wellbeing, meaningful allowances and investment in our team’s professional, technical and personal growth. It’s an exciting time to be one of our foundational members, getting involved in setting up our ‘Kiwi’ values and culture and what makes us uniquely Slalom NZ!

Slalom is an equal opportunity employer and welcomes all qualified applicants. Slalom does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.