Client Partner

AKQA Media; Auckland; Hybrid; NZD 90,000 - 130,000; Full time

Job summary

AKQA Media is seeking a strategic Client Partner to foster client relationships and drive business growth. The role requires strong problem-solving skills, strategic thinking, and expertise in technology partnerships. Join a dynamic team committed to innovation and client success in a hybrid work environment.

Qualifications

• Proven experience in client partnership roles.
• Ability to drive new business opportunities.
• Strong strategic and commercial knowledge.

Responsibilities

• Champion client relationships and drive business results.
• Maintain a strong pipeline of client growth.
• Inspire and lead a team towards success.

Skills

Problem-solving

Strategic thinking

Client relationship management

Innovation

Tools

Adobe

Sitecore

Salesforce

Job description

Our Client Service team in AKQA are a vital part of our interface and relationship with our client partners, ensuring an unwavering commitment to the best possible outcome for their organisations. With a deep commitment to client environments, their customers and aspirations, they're the ultimate brand advocates and experts in identifying exciting new opportunities for growth.

AKQA Client Partners are strategic leaders, passionate about transforming businesses. Your focus will be on championing a client and helping shape its future. You’ll identify and create opportunities for AKQA to add value to our clients’ businesses. You’ll be a brand advocate and advisor to multiple levels of our client teams and an agency facilitator who drives client business results. To succeed in this role, you need to be laser-focused on your client's business, with a keen eye for opportunities to apply AKQA’s wide-ranging experience design, delivered through creative technology expertise.

At AKQA Aotearoa, you'll work in an innovative and inclusive culture surrounded by some of the brightest minds in their fields. You'll also have the opportunity to learn and grow within a creative and technically advanced team and have access to ongoing personal and professional development.

ROLE REQUIREMENTS

• Proven and relevant industry experience and track record in similar organisations and roles


• Encourage a fearless, entrepreneurial approach to solving problems.


• Generate ideas and actions to deliver tangible business results.


• Monitor, maintain and be accountable for a strong pipeline of client growth and new business.


• Drive and inspire a talented group of professionals, creating a culture of inclusion and teamwork.


• Consistently demonstrate your strategic and presentation skills, especially when framing the value AKQA creates.

QUALITIES AND CHARACTERISTICS

• Strong experience in a similar role with the ability to demonstrate how you've made a measurable difference to an organisation, project or team


• Strong problem-solving skills


• Strong understanding and strategic experience in organisational, customer and digital transformation.


• Expertise with technology partners i.e; Adobe, Sitecore and Salesforce


• Excellent strategic and commercial knowledge, with extensive experience working with c-suite of tier 1 organisations.


• Lead, inspire and positively influence others in the team.


• Champion innovation and creative thinking to deliver results.


• Drive and maintain the healthy pipeline of sales leads and strong commercial focus


• Empower team members and encourage responsibility and accountability.


• Foster a culture of proactivity, passion and energy for client’s businesses.


• A self-starter, with the ability to effectively drive new business opportunities from identification to conversion, including presenting at senior levels


• Expertise in technology platforms including Adobe, Sitecore and Salesforce


• Passion for strategic design and innovation

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.