Client Care Coordinator - Greymouth - Part Time

Amplifon; Greymouth; On-site; NZD 60,000 - 80,000; Part time

Job summary

A leading hearing care provider in Greymouth seeks a part-time Client Care Coordinator to provide exceptional client care and manage appointments. You will thrive in a sales/retail environment, enjoy teamwork, and communicate effectively. The role includes various responsibilities, including client enquiries and hearing device repairs. Staff benefits include birthday off, flu vaccinations, and health insurance discounts.

Benefits

A day off to celebrate your Birthday!

Yearly flu vaccinations

Free access to Employment Assistant Program

Discounted Private Health Insurance

Qualifications

• Passion for customer care and making a difference.
• Great organisational and communication skills.
• Comfortable in a sales/retail environment.

Responsibilities

• Providing gold standard client care.
• Responding to client enquiries.
• Managing appointments.
• Sales and invoicing of consumables.
• Conducting hearing screening checks.
• Repairing and troubleshooting hearing devices.

Skills

Customer care passion

Organisational skills

Communication skills

Comfort with technology

Job description

Here at Bay Audiology, our mission is to help people rediscover the joy of hearing. We offer a range of services, including hearing tests, hearing device fitting and maintenance, andongoing support and care for our clients.

Our Client Care Coordinators provide the first interaction with clientson their hearing journey,so an exceptional client care experience is vital. You will be part of a close knit team along with audiologists and clinic staff.

We currently have a part timerole in our Greymouth clinic for someone to work Thurs-Fri (8.30-5.00pm) with the flexibility to cover our Westport clinic as required. A drivers license and access to a vehicle is required for this role.

Responsibilities for this role include;

• Providing gold standard client care
• Responding to client enquiries
• Appointment management
• Consumable sales and invoicing
• Conducting hearing screening checks
• Hearing device repairs and troubleshooting

(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)

Who we'relooking for:

We are seekingpeople with a passion for customer care and who thrive on making a difference in the lives of others. You'll have great organisational and communication skills andfeel at home in a sales/retail environment. You will enjoy working in a passionate team and be comfortable with technology.

What's in it for you:

• A day off to celebrate your Birthday!
• Yearly flu vaccinations
• Free access to our Employment Assistant Program
• Discounted Private Health Insurance and other benefits and products

Why choose us:

We're at the forefront of innovative hearing care services, part of theglobal Amplifon Group, and we provide supportive leadership, andcareer pathway opportunities. Staff benefits include quarterly team bonuses based on performance along with discounted Southern Cross health insurance.

Sound like you?We would love to hear from you!

Apply online today with your covering letter and CV and let us know why you would like to join our Bay Audiology team.