Clerical Officer/Receptionist

NHS Ayrshire & Arran; Argyll East; On-site; NZD 30,000 - 60,000; Part time

Job summary

A healthcare organization in Hawke's Bay is looking for a part-time administrator to join their medical records team. This permanent role requires effective reception, referral management, and audio typing. Ideal candidates will have strong organisational skills and previous administrative experience, preferably in a hospital environment. Training will be provided, but knowledge of NHS systems is advantageous.

Qualifications

• Experience in a hospital environment is advantageous.
• Knowledge of confidentiality and safe handling of information.
• Previous administrative experience required.

Responsibilities

• Provide reception duties for the main hospital and A&E department.
• Manage referrals and deal with waiting lists.
• Perform audio typing of clinical correspondence.

Skills

Excellent keyboard skills

Organisational skills

Communication skills

Ability to prioritise workload

Good telephone manner

Tools

Microsoft Office

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

We are recruiting within the medical records team at Mid Argyll Community Hospital, supporting effective clinical care by providing an efficient medical records and reception service to patients, clinicians, nursing and AHP staff. This post involves reception duties for the main hospital and the A&E department, referral management, dealing with waiting lists and the appointing of clinics in line with the Patient Access Policy. You will provide audio typing of clinical correspondence to AHPs and specialist nurses and general work within the medical records department.

You should be a self-motivated person with the ability to prioritise workload and exercise initiative and flexibility. You should also possess excellent keyboard, organisation and communication skills as well as a good working knowledge of Microsoft Office. Knowledge and experience of a hospital environment would be advantageous, as would knowledge of NHS systems and processes, however training will be provided.

Previous administrative experience and knowledge of confidentiality and safe handling of information/GDPR is required. You should have the ability to work as a member of a team and on your own initiative, with minimal supervision. A good telephone manner and experience with the public is essential. A high level of concentration and accuracy is required.

This is a part-time permanent post of 28 hours per week, to be worked over 4 days (Tuesday - Friday), in accordance with service requirements.

Informal enquiries to: Kathleen Young, Administrative Services Manager, Tel: [phone]/email: [e-mail]

Recruitment team can be contacted by e-mailing [e-mail]. Please quote Jobtrain reference 228619 on all correspondence.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).