Chief Technology and Product Officer

FindIT Recruitment; Auckland; On-site; NZD 180,000 - 260,000; Full time

Benefits offered by this job

Executive leadership role

Generous remuneration

Collaborative culture

Job summary

FindIT Recruitment is seeking a Chief Technology and Product Officer for a NZ SaaS company in Auckland. You will own the product vision and technology function, unifying strategy and delivery under one executive leadership role.

You will lead product management, design, product marketing and technology, aligning with the CEO and senior leaders to build leadership capability and a customer-focused, high-performing team.

Qualifications

• Significant product leadership experience within a SaaS business.
• Proven experience at Head of Product, VP Product, CPO, CPTO or similar.
• Strong track record in coaching and developing product leaders and multidisciplinary teams.
• Experience leading product functions in scaling or growth-focused SaaS environments.
• Demonstrated success in developing and executing product strategies and roadmaps.
• Technical depth to collaborate with engineers and oversee architecture/delivery decisions.
• Strong commercial understanding linking product decisions to customer and business outcomes.
• Executive-level communication and stakeholder management skills.

Responsibilities

• Own and evolve long-term product vision, strategy and roadmap.
• Translate business objectives into clear product priorities.
• Lead product, design and product marketing functions with a focus on customer insight and experimentation.
• Build a high-performing product culture centred on user needs and data-driven decisions.
• Balance customer needs, commercial outcomes and technical feasibility in prioritisation.
• Use analytics and feedback to guide product investment and improvement.
• Drive adoption, engagement and retention metrics.
• Partner with Marketing, Revenue and Customer Success on launches and go-to-market.
• Identify opportunities for innovation and competitive differentiation.

Skills

Product leadership

SaaS leadership

Executive communication

Stakeholder management

Team coaching

Job description

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FindIT Recruitment – Auckland, North Island

Your new company

Our client is an established New Zealand SaaS business with a strong customer base and ambitious plans for its next stage of growth. Operating in a specialised software market, the company has built a reputation for creating intuitive technology that solves real customer problems.

Your new role

As Chief Technology and Product Officer you will join the executive leadership team and take ownership of the company's product vision and the technology function that brings it to life.

This is a product-led role. The majority of your focus will sit with product strategy, direction and the leadership of the product function, with technology and engineering reporting into you so that strategy and delivery sit under one accountable executive rather than being negotiated across a divide.

It is a rare shape and a deliberate one. The business wants a single leader who can set the product direction, then make sure the architecture, engineering capability and delivery model are built to support it.

You will lead across product management, product design, product marketing and technology, working closely with the CEO and senior leaders across revenue, marketing and customer success. A major part of your remit will be developing leadership capability across both functions, creating clarity and building a culture where product and engineering pull in the same direction.

Responsibilities

Product

• Own and evolve the long term product vision, strategy and roadmap
• Translate company strategy and commercial objectives into clear product priorities
• Lead, coach and develop the product, design and product marketing function
• Build a high performing product culture centred on customer insight, experimentation and continuous improvement
• Balance customer needs, commercial outcomes and technical feasibility when setting priorities
• Use product analytics, customer feedback and usage data to guide product investment and improvement
• Own key product performance measures including adoption, engagement and retention
• Partner with Marketing, Revenue and Customer Success on product launches, positioning and go to market activity
• Identify opportunities for innovation and competitive differentiation

Technology

• Own the technology function and set the direction for engineering capability, architecture and platform
• Make sure the delivery model, team structure and ways of working can support the product roadmap
• Hold accountability for delivery quality, security, reliability and technical risk
• Guide build, buy and partner decisions, and keep technical debt visible and managed

Executive

• Provide strategic product and technology leadership and advice to the CEO and wider executive team
• Develop leadership capability and succession across both the product and technology functions

Requirements

Essential

• Significant product leadership experience within a SaaS business
• Proven experience operating at Head of Product, VP Product, CPO, CPTO or a comparable senior product leadership level
• A strong track record of leading, coaching and developing product leaders and multidisciplinary teams
• Experience leading product functions within a scaling or growth focused SaaS environment
• Demonstrated success developing and executing product strategies and roadmaps
• Enough technical depth to hold your own with engineers, shape architecture and delivery decisions, and lead a technology function with credibility. This might come from an engineering background, from having carried a combined product and technology remit before, or from having run engineering alongside product
• Strong commercial understanding and the ability to connect product decisions with customer and business outcomes
• Deep understanding of modern SaaS product management and user centred product development
• Executive level communication and stakeholder management capability

Also valued

• Prior experience holding a combined product and technology title, or moving between the two disciplines
• Strong knowledge of product analytics, experimentation, adoption, engagement and retention
• Experience partnering closely with marketing, sales and customer success
• Ability to create clarity, influence senior stakeholders and lead through change
• A pragmatic leadership style with a willingness to remain close to customers, teams and key decisions

Perks and benefits

• Join the executive leadership team of an established New Zealand SaaS business
• Own company wide product strategy and the technology function that delivers it, which is a genuinely rare combination
• Lead an established multidisciplinary product function alongside engineering
• Influence the next stage of the organisation's growth
• Collaborative, customer focused and values led environment
• Generous base and incentive remuneration