CCTV & Vehicle Telematics Tech Support & Counter Sales

Viewtech LTD; Christchurch; On-site; NZD 50,000 - 70,000; Full time

Job summary

Viewtech LTD, fournisseur leader en Nouvelle-Zélande, recherche un individu motivé pour un poste de support technique et vente. Ce rôle implique d'aider les clients avec des conseils sur les produits, la gestion des ventes au comptoir et la préparation des commandes. Un environnement de travail moderne et des opportunités de développement professionnel attendent le candidat idéal.

Benefits

Environnement de travail moderne et confortable

Rémunération compétitive

Opportunités de développement professionnel

Équipe de soutien et amicale

Qualifications

• Intérêt pour la technologie, en particulier la vidéosurveillance et la sécurité.
• Expérience antérieure en support technique, service client ou ventes est avantageuse.
• Approche proactive et orientée vers le travail en équipe.

Responsibilities

• Fournir un support technique aux clients par téléphone, e-mail et en personne.
• Assister avec les ventes au comptoir et le service client.
• Aider à la configuration de produits basiques avant l'expédition.

Skills

Communication

Technical Support

Problem Solving

Customer Service

Attention to Detail

Job description

CCTV & Vehicle Telematics Tech Support & Counter Sales

About Viewtech Ltd
Viewtech Ltd is a leading New Zealand supplier of CCTV, vehicle safety equipment, and innovative camera-based technology solutions. We are known for our quality products, excellent customer service, and positive team culture. We pride ourselves on a friendly, professional workplace where collaboration and customer satisfaction come first.

About the Role
We are seeking a motivated and tech-savvy individual to join our team in a role focused on technical support, counter sales, and some dispatch. Responsibilities include assisting customers with product advice and basic troubleshooting, handling over-the-counter enquiries, and preparing and dispatching orders. Stock control is part of the role, managed within our warm, clean, and organized warehouse environment.

Key Responsibilities

• Provide technical support to customers via phone, email, and in-person
• Assist with counter sales and customer service
• Help with basic product configuration prior to dispatch (training provided)
• Support order dispatch and maintain organized stock areas

What We're Looking For

• A strong interest in technology, especially CCTV, safety equipment, and vehicle telematics
• Excellent communication and problem-solving skills
• Previous experience in technical support, customer service, or sales is advantageous
• Attention to detail and a proactive, team-oriented approach
• Willingness to learn and contribute positively to the team culture

Why Work With Us

• Supportive and friendly team environment
• Loyal customers and meaningful, hands-on work
• Modern, comfortable workplace – no cold warehouses!
• Competitive pay and opportunities for professional development
• A role with growth potential as the business expands

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Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• How many years of experience do you have in a Counter Sales role?
• Have you been responsible for stock control in previous roles?
• Do you have customer service experience?

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