Category Assistant - Pantry

CGR Services; Auckland; On-site; NZD 50,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Team discounts

Rewards program

Wellbeing app access

Progressive leave policy

Job summary

Woolworths Group in Auckland, NZ is seeking a Category Assistant to support the Pantry Buying/Category team. You’ll manage data in ERP systems, ensure accuracy, and help optimise ranges to improve customer experiences.

With strong Excel and Google Suite skills, you’ll foster supplier relationships and assist with communications, while adapting to a hybrid work model and contributing to a growing, inclusive team.

Qualifications

• Maintain and create data in ERP systems to support buying/category.
• Master SAP workflows and manage cases in Partner Hub.
• Build strong supplier and stakeholder relationships.

Responsibilities

• Provide administration support to the relevant Buying/Category team.
• Ensure data accuracy and efficient setup of new articles.
• Collaborate with teams to deliver successful range reviews and enhance the customer experience.
• Resolve supplier and internal stakeholder queries in a timely manner.

Skills

Commercial acumen

Excel

Google Suite

Tools

SAP

Partner Hub

Job description

• Full-time, permanent role based in Favona, Auckland
• Collaborative environment working alongside he dynamic Pantry Commercial team
• Endless potential for ongoing career growth and opportunities

We are Woolworths Group | Everyone belongs at Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do | Hei mahi

As a Category Assistant you’ll provide administration support to the relevant Buying/Category team within Woolworths. The role supports the continual improvement of our ranges through maintaining and creating data in the Enterprise Management Systems that drive our business.

Ensure data accuracy and efficient setup of new articles.

Master process workflows within SAP and manage cases in Partner Hub.

Cultivate strong relationships with suppliers and internal stakeholders.

Craft essential business communications, including award and deletion letters.

Resolve customer complaints effectively and professionally.

Collaborate with teams to deliver successful range reviews and enhance the customer experience.

What you’ll bring | Hei koha

You'll be highly organized with the ability to manage multiple priorities in a fast-paced, dynamic team environment.

Also, you’ll have,

Strong commercial acumen, proficient in Excel and the Google suite.

A curious mind to learn quickly

A genuine interest in delivering the right information for internal and external customers

High attention to detail

Excellent interpersonal, relationship, verbal, and written communication skills.

Willingness to learn, collaborate with the wider team, and adapt to changing conditions.

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams

High-impact role supporting our teams who enrich our communities.

A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.

A progressive and competitive leave policy that gives you more space for what matters to you.

Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

Everyone belongs at Woolworths Group | No Woolworths tatau

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Category Assistant - Pantry Auckland, NZ