Casual Student Experience Assistant

Waikato; Hamilton; Remote; NZD 30,000 - 36,000; Full time

Job summary

The University of Waikato is hiring a Casual Student Experience Assistant at the Hillcrest Campus. The role involves supporting administrative and frontline services within the Student Experience team, with tasks ranging from data entry to handling student enquiries.

As a current University of Waikato student, you will balance independent work with teamwork, bringing reliability, technical confidence, and strong communication to the role.

Qualifications

• Currently enrolled University of Waikato student with reliable, tech-savvy and customer-focused approach.
• Strong communication skills, attention to detail, and willingness to learn are essential.

Responsibilities

• Support administrative processes and maintain accurate records.
• Data entry, verification, filing, and document management.
• Delivery of administrative processes for student tasks
• Provide frontline support and assist with student enquiries.

Skills

Data entry

Customer focus

Teamwork

Attention to detail

Tech-savvy

Communication

Tools

Microsoft Office

CRM software

Job description

Ngā ī - Ngā ko tētā - About the role

As a currently enrolled student at The University of Waikato, this role offers flexible casual work, valuable professional experience, and the opportunity to contribute to a welcoming and inclusive student environment.

Role Description

As a Casual Student Experience Assistant, your mahi will support a range of administrative and frontline services, working with the Student Experience team and across various areas of the University. This is a varied role that may include:

• Supporting administrative processes and maintaining accurate records.
• Data entry, verification, filing, and document management.
• Delivery of administrative processes for student tasks
• Providing frontline support and assisting with student enquiries.

Salary will be provided based on skills, knowledge and experience brought to the position. This is a casual position based on our Hillcrest Campus.

Ko wai koe? – Who are you?

We're looking for currently enrolled University of Waikato students who are reliable, technology-confident, customer-focused, and able to balance independent work with being part of a team. Strong communication skills, attention to detail, and a willingness to learn are essential.

Ko wai mātou? – Who are we?

Situated within the DVCA Portfolio, Student Experience plays a critical role in creating a welcoming, connected, and student-centred environment that supports success, belonging, and engagement across the student lifecycle. It provides integrated, high-quality services and experiences across enquiries, student voice and representation, pre-arrival, arrival and orientation, on campus experience, and stewardship of Te Manawa as a vibrant student hub.

He aha ŋā i ngā take me tono mai ai koe? – Why should you apply for this position?

We want you to be part of our success! Our university stands proudly on the world stage as a provider of future-focused, international education and an active player in global research. Our rankings reflect these strengths. Working with us means you’ll enjoy a satisfying work environment with many benefits.

The University of Waikato is distinctive for the diversity of its staff and students and encourages applicants with the relevant capabilities from all backgrounds to apply. Applicants must have the legal right to live and work in NZ in accordance with the NZ Immigration regulations.

Ko Te Tangata – For the People

The University of Waikato prides itself on the quality of its engagement with the communities that it serves, the provision of a world-class education and the national and international impact of its research. Our policies are guided by the principles of the Treaty of Waitangi and equal opportunity for all.

E herea ana te Whare Wānanga ki te kaupapa kia whakaratohia te mea angitūu ŋrite ki ŋ tāngata katoa.