Casual Sales Associate X 2 | Merchant Newmarket

Overland Footwear; Auckland; On-site; NZD 60,000 - 80,000; Part time

Job summary

A prominent footwear retailer in Newmarket is seeking Casual Sales Associates. The role requires providing excellent customer service and contributing to sales goals. Ideal candidates are confident, enjoy teamwork, and have a keen eye for detail. Offers a supportive team culture and perks including free shoes each season.

Benefits

Free pair of shoes every season

Quarterly bonus opportunities

Generous staff discounts

Referral bonuses

Supportive team culture

Access to EAP

Qualifications

• Previous experience in customer service (retail, hospitality or similar).
• Ability to connect with people and work in a team.
• Confidence and a solution-focused approach.

Responsibilities

• Create memorable experiences for customers.
• Reach sales goals and contribute to team targets.
• Maintain a tidy and well-presented store.

Skills

Customer service experience

Teamwork

Positive attitude

Attention to detail

Job description

Overview

Merchant 1948 | Footwear with heritage, designed for modern life

We’re Merchant 1948 – a New Zealand family business putting shoes on feet since 1948. With over 30 stores across Aotearoa and Melbourne, we’ve built a reputation for premium leather footwear, considered design, and warm, expert service.

Our stores are more than retail spaces, they’re places where generations of customers come for timeless style, great craftsmanship, and genuine connection.

Love helping people feel confident in their shoes?

We’re looking for 2 Casual Sales Associates to join our team in Newmarket. You’ll be the face of the Merchant experience – helping customers find their perfect fit, sharing your product knowledge, and bringing positive energy to the shop floor.

What’s on offer

• Casual role – hours will vary depending on store needs, with flexibility across weekdays and weekends during the hours of 9am-9pm.
• Hourly Rate: $23.50

What your day will look like

• Creating warm, memorable experiences for every customer
• Reaching your sales goals and contributing to team targets
• Maintaining a tidy, well-presented store by dusting
• Supporting visual merchandising and product displays
• Collaborating with your team to create a great vibe in-store

You’ll thrive in this role if you

• Have previous customer service experience (retail, hospitality or similar)
• Love connecting with people and being part of a team
• Are confident, positive, and solution-focused
• Have a keen eye for detail and take pride in your work
• Are aligned with our values and excited about our brand

What you’ll get from us

• A free pair of shoes every season
• Quarterly bonus opportunities
• Generous staff discounts
• Referral bonuses when you bring great people into the team
• A down-to-earth, supportive team culture
• Access to EAP when life gets tough
• A workplace where fun and growth go hand in hand

Sound like a great fit? Apply now – we’d love to hear your story.