Casual Sales Assistants - Rangiora

Animates; Rangiora; On-site; NZD 30,000 - 34,000; Full time

Job summary

Animates is a New Zealand pet care specialist with a strong community presence. This casual role at our Rangiora team offers opportunities to advise customers on nutrition, toys and pet products while contributing to a busy store environment.

We value a positive attitude, ongoing learning, and teamwork. The position requires availability on weekdays, weekends and public holidays, with flexibility during school hours for some shifts.

Qualifications

• Experience in a customer facing role; retail experience preferred.
• Physical ability to lift stock up to 20 kg.
• Flexibility to work weekdays, weekends and public holidays.

Responsibilities

• Assist customers with purchases and product advice.
• Fulfill eCommerce orders as required.
• Support busy store operations and maintain stock levels.

Skills

Customer service

Retail experience

Flexibility

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

At Animates, we’re passionate about helping pet parents give their pets the happiest, healthiest lives possible.

Animates is New Zealand’s largest pet care specialist, with 48 retail stores, 27 grooming salons and 14 vet clinics working together across communities to support the wellbeing of pets. Every day our teams empower pet parents with trusted advice, quality products and expert services so they can make informed decisions for the animals they love.

You’ll enjoy being part of our passionate Rangiora team, who work in a fast paced, busy, dynamic environment.

This is a casual position; therefore, flexibility is a must! You must have availability to work on weekdays, weekends, and public holidays, as well as during school hours.

What will I be doing?

This isn’t your regular customer service role. Here at Animates, the advice you give and the products you sell make a real difference to the lives of pets.

Our values-led culture and extensive training will develop your expertise to provide specialist nutrition advice, suggest educational toys and know what fish species make good tank-mates + much more! Other daily tasks include fulfilling eCommerce orders, and you may be required to lift heavy items e.g. bags of dog food.

What we’re looking for:

You’ll pride yourself on delivering customer service excellence, proactively seek solutions and be committed to ongoing learning.

To be successful you’ll also have:

Experience in a customer facing role (retail experience preferred)

Physical ability to lift stock (up to 20kg)

Flexibility to work weekdays, weekends and public holidays

A positive attitude and dedication to being a valuable team member

Why you will love Animates:

Animates is a business built on the love of pets and the people who care for them.

We’re an inclusive employer that values diversity and the unique perspectives our people bring. As a proud Rainbow Tick Certified Employer, we encourage everyone to bring their whole selves to work.

If you share our love for the pets and the pet parents we serve, the products we sell, and the work we do, this is a place for you to build a rewarding career!