Casual Retail Assistant | Repco Pukekohe

Genuine Parts Company; Pukekohe; On-site; NZD 25,000 - 33,000; Part time

Benefits offered by this job

Staff discounts

Job summary

Genuine Parts Company (Repco) in NZ is seeking a casual Retail Assistant to welcome customers, guide product choices, and complete sales at the till. The role emphasizes safety, helpful service, and a positive shopping experience.

Weekend availability is required, with training provided for product knowledge and upselling opportunities. You will help maintain an inviting showroom, handle stock and merchandising tasks, and contribute to a collaborative team culture in a busy retail environment.

Qualifications

• Customer-focused role with strong people skills.
• Experience in retail or customer service preferred.
• Willingness to learn product details and upsell.

Responsibilities

• Safety-focused in-store operations ensuring personal and teammate safety.
• Provide genuine service and create moments that matter with customers.
• Leverage customer service to contribute to sales performance.
• Maintain showroom presentation and merchandising standards.
• Process stock: receive, dispatch and store inventory.
• Be an enthusiastic, cooperative Repco team member and support a positive team culture.

Skills

Customer service

Communication skills

Phone manner

Teamwork

Job description

Casual Position

Casual Position: No set days or hours; shifts vary based on business needs and availability. Weekend availability is required.

Friendly & fun team, great staff discounts, plus the opportunity to learn & develop. Work with one of the biggest brands in the automotive industry. Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused on safety, results and continuous improvement.

About the role

At Repco we want to ensure that each customer has a great experience in store and as a Retail Assistant your key focus is to ensure this. This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till.

Duties Include

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

Skills & Experience

This is a very customer focused position so you'll naturally be a people person and a passionate customer service expert, ideally with previous retail and/or customer service experience. Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complimented by your team-focused and 'can do' attitude.

GPC Asia Pacific

GPC Asia Pacific Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.