Casual Keyholder - Mi Piaci Ponsonby

Overland Footwear; Auckland; On-site; NZD 30,000 - 60,000; Part time

Job summary

A leading footwear brand in Auckland is seeking a Casual Keyholder to join their team. The role involves assisting customers, supporting store operations, and maintaining presentation standards. Candidates should have customer service experience and a passion for fashion. Enjoy flexible hours, free shoes, bonuses, and a supportive team culture.

Benefits

Free shoes every season

Monthly bonuses

Generous team discounts

Referral bonuses

Access to EAP for extra support

Fun workplace culture

Qualifications

• Experience in retail, hospitality, or similar fields.
• Ability to remain calm under pressure.
• Strong goal orientation and sales target achievement.

Responsibilities

• Assist customers with their styling choices.
• Support store opening and closing duties.
• Maintain store presentation and visual standards.
• Work collaboratively with the team.

Skills

Customer service experience

Confidence and reliability

Passion for fashion

Organizational skills

Attention to detail

Job description

Mi Piaci | Designed by Women, for Women

Mi Piaci is a New Zealand-based, female-led footwear brand, created by women for women. We’re passionate about empowering self-expression through style. Our stores are more than just retail spaces—they’re hubs of creativity, connection, and confidence.

Ready to step up in store?
We’re looking for a Casual Keyholder to join our Ponsonby team. If you’re confident on the shop floor and ready for extra responsibility - like opening or closing the store and supporting smooth operations in the manager’s absence - this could be the perfect fit.

You’ll enjoy a mix of styling, customer connection, and behind-the-scenes action.

What We Offer

• Role: Keyholder
• Hours: Casual, with flexibility across weekdays and weekends
• Hourly Rate: $24

What Your Day Looks Like

• Helping customers express their style with our latest collections
• Supporting store opening and closing
• Keeping things running smoothly during your shift
• Achieving sales goals and earning monthly bonuses
• Maintaining store presentation and visual merchandising standards
• Collaborating with your team to create a welcoming atmosphere

You’ll Thrive If You

• Have customer service experience (retail, hospitality, or similar)
• Are confident, reliable, and love helping others
• Have a passion for fashion and great customer experiences
• Stay organised and calm under pressure
• Have an eye for detail and pride in your workspace
• Enjoy working towards goals and hitting sales targets

What You’ll Get From Us

• Free shoes every season
• Monthly bonuses for hitting sales targets
• Generous team discounts
• Referral bonuses for bringing great people into the team
• Supportive, people-first team culture
• Access to EAP for extra support
• A fun, growth-focused workplace

Sound like you? Apply now—we’d love to meet you!