Case manager

Christchurch City Council; Christchurch; On-site; NZD 105,000 - 118,000; Full time

Job summary

Join Christchurch City Council as a Case Manager, playing a pivotal role in the development community. In this position, you will manage high-impact construction projects, foster relationships with stakeholders, and navigate complex approval scenarios to help shape the future of Christchurch.

Benefits

Access to training programmes and workshops

Flexible working arrangements

Collaboration opportunities

Various staff benefits

Qualifications

• 5+ years' experience managing development projects and stakeholders.
• Working knowledge of approvals for commercial and residential projects.
• Confidence managing complex approval scenarios.

Responsibilities

• Manage a portfolio of high-impact developments.
• Build strong relationships with developers and contractors.
• Collaborate with internal teams to ensure regulatory objectives are met.

Skills

Strong written and verbal communication skills

Strategic mindset

Ability to connect and influence

Education

Formal qualification in building or development

Job description

E ngā iwi, e ngā karangatanga huri noa i te motu, tēnei te mihi atu ki a koutou katoa. He īnoi tēnei ki a koe. Tono mai ki tētahi tūnga ki te Kaunihera o Ōtautahi

Are you ready to take on a role where your contribution is vital to the success of commercial and residential construction projects which are critical for the regeneration of economic and social life within the city?

About the team | Ko te rōpū nei

The Case Manager Service works across Christchurch City Council and with a wide range of external stakeholders to support the city's development. From navigating approvals and licenses to securing consents, this team plays a pivotal role in enabling successful residential and commercial construction projects that shape the future of our city.

About the role | Ko te mahi nei

As a Case Manager, you'll be a proactive connector and champion for Christchurch's development community. You'll seek out opportunities to build strong, productive relationships with developers, property owners, and contractors—helping them navigate Council processes and unlock the potential of their projects.

Equally the relationships you build with internal teams are critical to your success. You will collaborate with them to ensure regulatory objectives—such as public safety and equitable treatment—are met efficiently and effectively.

You'll manage a portfolio of high-impact developments, identifying what needs to be done, activating Council resources, and clearing obstacles. This is a role for someone who thrives on making things happen—someone who's visible in the field, confident in their approach, and passionate about enabling growth.

About you | Ko Koe Tēnei

You're a self-starter who thrives on making things happen. You don't wait for opportunities—you create them. You're proactive in building relationships with potential customers and stakeholders, and you're always looking for ways to add value and drive progress. Your ability to connect, influence, and navigate complex environments makes you a trusted partner in development.

You'll Bring

• A formal qualification in building or development (e.g., Planning, Architecture, Construction Management) or 5+ years' experience managing development projects and stakeholders.
• Working knowledge of the approvals required for commercial and residential projects.
• Strong written and verbal communication skills in a business environment.
• A strategic mindset with the ability to identify opportunities and build 'business' through relationships.
• Confidence managing complex approval scenarios and navigating regulatory frameworks.
  
  

What's in it for you? He aha ngā hua ki a koe?

Role

In return we offer an opportunity to grow your network across the development community and deepen your knowledge of the various approvals needed for important projects. You aren't just shaping the future within this role, you're helping to create our new Christchurch City, and everyone is watching. You will also benefit from:

• Access to training programmes, workshops, and development opportunities
• Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
• Collaboration - exposure to wider areas of the organisation
• Benefits - a variety of benefits for Council staff from health schemes to retail discounts.
  
  

If you're ready to make an impact, apply now.

Additional Information | Ko ētahi atu kōrero:

At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyways.

We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at [e-mail]

Hours of work - 37.5 - 40 hours per week

Position - Permanent full time

Location - This position is primarily based at Te Hononga, Christchurch City Council Civic Offices

Salary - The salary band for this position goes from $105,450 to $117,167 per annum based on a 40 hour week. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both, within the immediate team and in the broader organisation for the same or similar roles.

Closing Date - 17/07/2025

To view the position description for this role please visit Case Manager - Jobs at Christchurch City Council

Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.