Campervan Rental Agent - Christchurch

Indie Campers | LinkedIn; Christchurch; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Free Road Trips

Career development opportunities

Performance and Referral Bonuses

Job summary

Indie Campers is seeking a visitor-facing team member at our depot located at 189 Blenheim Road, Riccarton, Christchurch. You will welcome guests, manage reservations, and ensure campervans are clean and well-maintained, driving a campervan when required.

The role requires fluent English, a valid NZ driver's license, and willingness to work weekends/public holidays. You will report to the Branch Operations Assistant and contribute to smooth depot operations.

Qualifications

• Fluent English is mandatory.
• Experience in Tourism, Hospitality, Retail or Rent-a-car is desirable.
• Eligible to work in New Zealand with a valid driver's license and capable of driving a campervan.

Responsibilities

• Handle incoming reservations, greet guests, and manage check-ins/outs.
• Prepare and clean campervans for guests.
• Maintain campervans in top condition and monitor maintenance needs.
• Register guests, monitor stock, and process payments.
• Handle complaints and troubleshoot emergencies.

Skills

Fluent English

Customer service

Problem solving

Organized

Job description

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

We’re looking for travel enthusiasts with a passion for guest service for our depot at 189 Blenheim Road, Riccarton, Christchurch 8041, New Zealand. You’ll be the face of our company, reporting directly to theBranch Operations Assistant, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.

WHAT WILL YOU WORK ON?

• Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs;
• Preparing and cleaning our campervans;
• Maintaining our campervans in top condition and monitor maintenance and repairing needs;
• Registering guests, monitoring stock and processing payments;
• Handling complaints and troubleshooting emergencies.

WHO ARE WE LOOKING FOR?

• You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;
• You’re fluent in English (mandatory) ;
• You’re eligible to work in New Zealand, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);
• You’re available to work on weekends and public holidays;
• You’re a responsible person who takes their work seriously and can be relied upon;
• You’re well-organised and you’re good at solving problems.

THE INDIE COMMITMENT!

• Being part of a young, fast-growing and innovative company where you make a difference;
• Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila;
• Continuous training and coaching to develop the skills that matter to you;
• Compensation package that includes Performance and Referral Bonuses;
• Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania.

Are you ready to Go Indie?