Cafe Manager

Bupa Care Services NZ Limited; Christchurch; On-site; NZD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Christchurch is seeking a Cafe Manager to lead the café team at Parkstone Retirement Village. This permanent full-time position requires past experience in café management, strong leadership skills, and the ability to ensure an inviting atmosphere. Responsibilities include managing daily operations, budget oversight, and providing excellent customer service. The role offers comprehensive benefits and a supportive environment.

Benefits

Fully subsidised health insurance

Paid parental leave

Professional development opportunities

Wellbeing discounts

Refer-a-friend programme

Qualifications

• 2+ years experience as a Café Manager.
• Proven ability to lead and motivate a café team.
• Resilient by nature and calm under pressure.
• Demonstrate enthusiasm and passion for hospitality.

Responsibilities

• Manage café operations, including stock and vendor coordination.
• Ensure excellent customer service and a welcoming atmosphere.
• Handle café budget and profitability.

Skills

Leadership and motivation

Customer service

Financial management

Empathy and professionalism

Job description

Every day, in every way, we bring real heart to work. At Bupa Parkstone Retirement Village, we are searching for a Cafe Manager to lead our Cafe team. This is a Permanent Full-time position which requires some weekend work.

OurParkstone Village café has an exciting opportunity for an experienced hospitality star who is passionate about creating a warm, friendly and inviting café offering to run the operation of the Parkstone Village café.
You will be the heartbeat of the café, creating a welcoming and engaging atmosphere for our village residents and their guests and ensuring the smooth running of day-to-day operations for the café and catering for our special events.

Where You Will Make an Impact

• People management- including rostering of a team of nine café assistants and two kitchen staff
• Customer Service Excellence- Operational management of café from stock, vendor coordination to menu planning and organisation for events and special functions
• Financial management– responsibility for the café budget and profitability
• Health, Safety and compliance

What About You

You may be currently or have recently owned and run a café, and seeking a change to a more secure permanent role that still allows you to build an inviting and friendly offering. Service and hospitality are at your core, but you will have also gained experience of financial management of cafes. Resilient by nature and calm under pressure with an eye for detail, you will have proven your hospitality skills running all aspects of café management and able to demonstrate:

• 2+ years experience as a Café Manager
• Proven ability to lead, motivate, coach, mentor and inspire a café team.
• Be prepared to roll up your sleeve and get stuck into whatever needs to get done
• Empathy and a reliable, friendly, engaging and professional manner
• Demonstrate enthusiasm, care, and passion for making a difference in our residents’ lives.
• Applicants must be legally entitled to work in NZ.

Reasons to Belong

• Fully subsidised Southern Cross health insurance to our eligible permanent NZ employees and a discount on insurance cover for eligible family members.
• Wellbeing discounts and advice, EAP counselling services, study support, and cultural leave.
• Paid parental leave - in addition tostandard parental leave, Bupa offers 12 weeks of paid leave for primary carers and 2 weeks for secondary carers.
• Refer-a-friend programme of $750 - $2,000.
• Professional Development – in-house and external training and development.
• Industry-competitive remuneration and benefits, and internal reward and recognition programmes.
• No matter who you are or where you come from, we encourage you to ‘Be You at Bupa.’

About Bupa

Through vision, passion, and sheer hard work, we are now New Zealand’s largest aged care and dementia care provider. As one of New Zealand’s leading healthcare organisations, we employ more than 4,000 people and we live by our values: Brave, Caring, and Responsible. All united by one purpose – helping people live longer, healthier, happier lives and making a better world.

For the opportunity to join the Bupa community and to make a difference to the lives of our residents, please submit your application today – we would love to hear from you.

Our Values | Ā mātou ūara

Brave | Māiatanga Caring | Manaakitanga Responsible | Haepapa