Cafe Manager

The Raspberry Cafe; Canterbury; On-site; NZD 60,000 - 80,000; Full time

Job summary

A local beloved cafe in Canterbury is seeking an experienced Cafe Manager to lead its talented team. This full-time role involves overseeing operations, driving sales strategies, and ensuring exceptional customer service. The ideal candidate will have 2-3 years in hospitality management, strong leadership skills, and a commitment to community engagement. The position offers competitive remuneration, professional development opportunities, and a supportive work environment.

Benefits

Staff discount

Flexible work arrangements

Professional development opportunities

Qualifications

• Experience in a management role within the hospitality industry.
• Strong background in cafe or restaurant settings.
• Ability to inspire and motivate a team.

Responsibilities

• Oversee all aspects of cafe operations.
• Lead and motivate the team to deliver outstanding customer experiences.
• Develop and implement strategic plans to drive sales.
• Manage the cafe's budget and financial analysis.
• Continuously monitor industry trends to maintain competitive edge.

Skills

Leadership skills

Customer service orientation

Financial management

Communication skills

Problem-solving abilities

Education

LCQ and Manager Certificate

2-3 years in management role

Job description

The Raspberry Cafe' is situated in the beautiful Tai Tapu area, we pride ourselves on high-quality, locally sourced ingredients, and delicious and satisfying food in a picturesque setting that is comfortable, peaceful and a lovely dining experience for families, groups and individuals.

Our cakes are 'world famous' in Tai Tapu and are worth a visit just to sample the mouth-watering daily cake and sweet selections. Teamed with a brunch/lunch menu that is fresh and delicious, add barista-made coffee, local wines and beverages, and we think have the perfect destination.

Our mission is to be a hub for the community, bringing people together over great food and coffee. As we continue to grow and evolve, we are seeking a talented and dedicated Cafe Manager to join our team and help us reach new heights.

About the role

The Raspberry Cafe', a beloved local establishment in Tai Tapu, Canterbury, is seeking an experienced and passionate Cafe Manager to lead their talented team. As Cafe Manager, you will be responsible for the overall operations and strategic direction of the cafe, ensuring exceptional customer service and a thriving business. This full-time role is an excellent opportunity for an individual with a strong background in the hospitality industry to make their mark in a dynamic and rewarding environment.

What you'll be doing

Oversee all aspects of cafe operations, including staff management, inventory control, financial management, and compliance with health and safety, and Sales & Supply of Alcohol Act 2012 regulations.

Lead and motivate a team of baristas, and servers to deliver outstanding customer experiences.

Develop and implement strategic plans to drive sales, improve efficiency, and enhance the cafe's reputation within the community.

Manage the cafe's budget, analyse financial data, and make informed decisions to optimise profitability

Foster a positive and collaborative work culture, providing coaching and development opportunities for the team

Hire, train and manage the Front of house team.

Continuously monitor and adapt to industry trends, customer preferences, and market changes to maintain the cafe's competitive edge.

Engage with guests to gather feedback and continuously improve the dining experience.

What we're looking for

Minimum 2-3 years of experience in a management role within the hospitality industry, preferably in a cafe or restaurant setting.

Must have LCQ and Manager Certificate.

Strong leadership and people management skills, with the ability to inspire and motivate a team

Excellent customer service orientation and a deep understanding of delivering exceptional dining experiences

Proficient in financial management, budgeting, and data analysis to drive business performance

Demonstrated problem-solving and decision-making abilities, with a proactive and resourceful approach

Strong communication and interpersonal skills, with the ability to collaborate effectively with owners.

Passion for the hospitality industry and a commitment to continuously learning and improving

What we offer

At The Raspberry Cafe', we are committed to providing our employees with a supportive and rewarding work environment. As our Cafe Manager, you will have the opportunity to shape the strategic direction of our beloved establishment and make a genuine impact on the local community. We offer competitive remuneration, opportunities for professional development, and a range of employee benefits including a staff discount, flexible work arrangements, and a focus on work-life balance.

If you are an experienced and passionate hospitality professional who is ready to take on a rewarding leadership role, we encourage you to apply now.

Application questions

• Do you hold a current Motor Vehicle Sales licence?
• Which of the following statements best describes your right to work in New Zealand?
• How many years' experience do you have as a Cafe Manager?
• How many years of people management experience do you have?
• Do you have customer service experience?
• Do you hold a current New Zealand General Managers certificate?
• Have you worked in a role where you were responsible for stock control?