Business Process Analyst

PST.AG; Auckland; Remote; NZD 80,000 - 100,000; Part time

Job summary

A global consulting firm is seeking a part-time Process Documentation Specialist to document business processes systematically. You will work closely with C-level executives, using BPMN 2.0 standards, and help drive clarity across operations. The role demands a bachelor's degree, proficiency in English, and experience with Wiki platforms. This position is remote and involves flexible working hours.

Qualifications

• Experience documenting complex processes for senior leadership.
• Ability to simplify and visualize complex workflows effectively.
• Familiarity with Wiki platforms.

Responsibilities

• Create and maintain detailed business process documentation.
• Lead meetings with C-level executives to synthesize discussions into documentation.
• Publish finalized process documentation in the company's central Wiki.

Skills

Experience using AI language models for document QA

Detail-oriented approach to validating logical consistency

Outstanding structured writing skills

Proficiency in BPMN 2.0

Fluent English (C1+ level)

Education

Bachelor's degree

Tools

Confluence

MediaWiki

Job description

We are seeking a part-time Process Documentation Specialist to join our team on a contract basis. Your mission is to systematically capture, structure, and document business processes in close collaboration with C-level executives and key stakeholders. Your work will drive clarity and transparency across our global operations.

Job details:

• Job Type: Contract
• Contract length: 3 months (Possible extension)
• Hours/Timezone: 20-40 hours a week / CEST
• Work Location: Remote

Duties:

• Process Modeling: Create and maintain detailed business process documentation using BPMN 2.0 standards (text + diagrams). Identify and define required input/output documents within workflows.
• Stakeholder Collaboration: Lead and facilitate meetings with C-level executives to extract, structure, and synthesize discussions into clear documentation. Translate complex information into actionable and easy-to-understand process documents.
• Knowledge Management: Publish finalized and validated process documentation in the company's central Wiki (e.g., Confluence or MediaWiki).

Qualifications:

• Bachelor's degree
• Experience using AI language models (e.g., gemini, deepseek, ChatGPT or others) for document QA and quality checks
• Familiarity with Wiki platforms such as Confluence or MediaWiki

Must Haves:

• Certified proficiency in BPMN 2.0
• Demonstrated experience documenting complex processes for senior leadership
• Fluent English (C1+ level) – primary language for documentation
• Ability to simplify and visualize complex workflows effectively
• Detail-oriented approach to validating logical consistency in process documentation
• Outstanding structured writing skills with high attention to clarity and precision

Nice To Have:

• Experience with process automation tools (e.g., Camunda, Signavio or others)
• Basic prompt engineering skills for AI-enhanced validation
• Industry knowledge in IT, software, or data-driven sectors
• Business German (B2/C1 level) – essential for C-level communication with German-based stakeholders