Business Partnership Manager

Chubb European Group Ltd.; Auckland; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Group Life Insurance

Annual leave

KiwiSaver

Annual Bonus

Stock Purchase options

Wellbeing subsidy

Payroll giving

Job summary

Chubb Life Insurance New Zealand Limited (Chubb Life) is seeking a Business Partnership Manager in Auckland to strengthen adviser relationships and drive profitable growth across the region. You will balance commercial goals with customer outcomes and lead initiatives with internal teams.

The role requires deep life insurance knowledge, strong communication, and a proven ability to develop long-term adviser partnerships while delivering high-quality customer experiences.

Qualifications

• At least 5 years' life insurance experience or similar, with strong distribution expertise, or senior financial services experience in a comparable environment.
• NZ Certificate in Financial Services – Level 5, or willingness to study toward this.
• Strong track record in business development and building long-term, high-quality professional relationships.
• Sound commercial judgement, including an understanding of persistency, profitability, risk, and key insurance value drivers.
• Strong relationship and influencing skills, with the confidence to engage new advisers and manage issues effectively.
• Excellent communication, presentation, and report-writing skills, along with the resilience, drive, and self-management to work at pace.

Responsibilities

• Grow and manage adviser relationships across the Auckland region with focus on quality, sustainability, and customer-aligned outcomes.
• Deliver against production, persistency, lapse, and quality targets through adviser recruitment, development, and account management.
• Build and execute account and segmentation plans that strengthen adviser loyalty and support long-term profitable growth.
• Provide product expertise, business development support, and practical advice to help advisers grow their businesses and enhance customer experience.
• Partner with internal teams to resolve issues, share market insights, support distribution strategy, and maintain high service standards.
• Support distribution growth while maintaining compliant, customer-focused outcomes.

Skills

Relationship building

Influencing

Communication

Presentation

Self-management

Account management

Business development

Leadership

Education

NZ Certificate in Financial Services – Level 5

Job description

We're experiencing an unprecedented period of growth and change and require a high-calibre Business Partnership Manager based in Auckland and working across the Auckland Region to join our high performing national team where camaraderie is our secret weapon

As Business Partnership Manager, you'll play an important role in our IFA Channel within Distribution, reporting to the North Island Regional Manager. This role is focused on managing adviser relationships, driving quality production aligned to customer needs, and supporting the growth of strong, sustainable adviser businesses in your region.

You'll work closely with advisers and internal teams to grow profitable business, lift loyalty, and ensure quality standards are met. This is a role for someone who can balance commercial focus with strong judgement, relationship depth, a “can do” attitude and a clear understanding of what good customer outcomes look like.

You'll suit this opportunity if you enjoy ownership, build credibility quickly, and know how to turn strategy into action. It offers variety, visibility, and the chance to make your mark in a business that values strong delivery.

What you'll own

• Grow and manage adviser relationships across your region, with a focus on quality, sustainability, and customer-aligned outcomes
• Deliver against production, persistency, lapse, and quality targets through strong adviser recruitment, development, and account management
• Build and execute account and segmentation plans that strengthen adviser loyalty and support long-term profitable growth
• Provide product expertise, business development support, and practical advice to help advisers grow their businesses and enhance customer experience
• Partner with internal teams to resolve issues, share market insights, support distribution strategy, and maintain high service standards
• At least 5 years' life insurance experience or similar, with strong distribution expertise, or senior financial services experience in a comparable environment
• Desirable but not essential is NZ Certificate in Financial Services – Level 5, or willingness to study toward this
• A strong track record in business development and building long-term, high-quality professional relationships
• Sound commercial judgement, including an understanding of persistency, profitability, risk, and key insurance value drivers
• Strong relationship and influencing skills, with the confidence to engage new advisers and manage issues effectively
• Excellent communication, presentation, and report-writing skills, along with the resilience, drive, and self-management to work at pace

What success looks like

Success in this role will come from building trusted adviser partnerships, growing sustainable quality business, and contributing strongly to distribution outcomes. You'll be someone who brings energy, credibility, and follow-through, while keeping customer needs and business standards front and centre.

Qualifications

• Join a business with ambition, energy, and a clear direction
• Work in a role with real visibility and meaningful market impact
• Build strong partnerships and influence outcomes across your region
• Be part of a business that values growth, quality, and long-term thinking
• Grow your career in an environment where contribution is recognised and strong performance matters

What we offer

Group Life, Trauma, Income, Healthcare and Travel Insurance

Additional annual leave

Kiwisaver paid on top of base salary

Annual Bonus

Stock Purchase options

Wellbeing subsidy and partner discounts

Endorse my cause & payroll giving

How we work

Our values shape how we work and what we look for in our people:

• Teamworkwe back each other and work together to get the best outcome
• Integritywe do the right thing and hold ourselves to high standards
• Customer focus we keep customers at the heart of our thinking and decisions
• Exceedwe aim high, move with purpose, and deliver beyond expectations
• Respectwe value people, perspectives, and the contribution everyone brings

Applications are reviewed as they are received, and as such, the role may close prior to the deadline date.

#LI-AH2

Job Info

• Job Identification 35027
• Job Schedule Full time
• Regular or Temporary Regular
• Job Category Client and Account Management
• Business Unit New Zealand
• Legal Employer Chubb Life Insurance New Zealand Limited (Chubb Life)