Business Partnership Manager

Chubb Life Insurance New Zealand; Auckland; Hybrid; NZD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible & Hybrid working

Group Life, Trauma, Income, Healthcare

Annual Bonus

Stock Purchase options

Wellbeing subsidy

Endorse my cause & payroll giving

Job summary

Chubb Life Insurance New Zealand in Auckland is seeking a highly capable Business Partnership Manager to join our Distribution team. You will manage adviser relationships, drive quality production, and support sustainable adviser businesses across the North Island.

You’ll partner with advisers and internal teams to grow profitable business, improve customer outcomes, and maintain high service standards in a fast-paced, growth-focused environment.

Qualifications

• Grow and manage adviser relationships across your region with a focus on quality and customer outcomes.
• Deliver against production, persistency, lapse, and quality targets via adviser recruitment and development.
• Build segmentation plans to strengthen adviser loyalty and growth.
• Provide product expertise and practical advice to advisers.
• Partner with internal teams to resolve issues and maintain high service standards.
• At least 5 years’ life insurance experience or senior financial services experience in a comparable environment.
• NZ Certificate in Financial Services – Level 5 is desirable or willingness to study toward this.
• Strong track record in business development and building long-term, high-quality professional relationships.
• Sound commercial judgement and understanding of persistency, profitability, risk.
• Strong relationship and influencing skills.
• Excellent communication, presentation, and report-writing skills.

Responsibilities

• Grow and manage adviser relationships across your region with a focus on quality and customer-aligned outcomes.
• Deliver against production, persistency, lapse, and quality targets through adviser recruitment and development.
• Build and execute account and segmentation plans that strengthen adviser loyalty and growth.
• Provide product expertise, business development support, and practical advice to help advisers grow their businesses and enhance customer experience.
• Partner with internal teams to resolve issues, share market insights, support distribution strategy, and maintain high service standards.

Skills

Relationship management

Sales growth

Communication skills

Influencing skills

Customer-focused

Education

NZ Certificate in Financial Services – Level 5

Job description

The opportunity

We’re experiencing an unprecedented period of growth and change and require a high-calibre Business Partnership Manager based in Auckland and working across the Auckland Region to join our high performing national team where camaraderie is our secret weapon.

Job Description

Location: Auckland

Role Type: Full time, Permanent

Work Style: Remote & Office based

We’re experiencing an unprecedented period of growth and change and require a high-calibre Business Partnership Manager based in Auckland and working across the Auckland Region to join our high performing national team where camaraderie is our secret weapon.

As Business Partnership Manager, you’ll play an important role in our IFA Channel within Distribution, reporting to the North Island Regional Manager. This role is focused on managing adviser relationships, driving quality production aligned to customer needs, and supporting the growth of strong, sustainable adviser businesses in your region.

You’ll work closely with advisers and internal teams to grow profitable business, lift loyalty, and ensure quality standards are met. This is a role for someone who can balance commercial focus with strong judgement, relationship depth, a “can do” attitude and a clear understanding of what good customer outcomes look like.

You’ll suit this opportunity if you enjoy ownership, build credibility quickly, and know how to turn strategy into action. It offers variety, visibility, and the chance to make your mark in a business that values strong delivery.

What You’ll Own

• Grow and manage adviser relationships across your region, with a focus on quality, sustainability, and customer-aligned outcomes
• Deliver against production, persistency, lapse, and quality targets through strong adviser recruitment, development, and account management
• Build and execute account and segmentation plans that strengthen adviser loyalty and support long-term profitable growth
• Provide product expertise, business development support, and practical advice to help advisers grow their businesses and enhance customer experience
• Partner with internal teams to resolve issues, share market insights, support distribution strategy, and maintain high service standards
• At least 5 years’ life insurance experience or similar, with strong distribution expertise, or senior financial services experience in a comparable environment
• Desirable but not essential is NZ Certificate in Financial Services – Level 5, or willingness to study toward this
• A strong track record in business development and building long-term, high-quality professional relationships
• Sound commercial judgement, including an understanding of persistency, profitability, risk, and key insurance value drivers
• Strong relationship and influencing skills, with the confidence to engage new advisers and manage issues effectively
• Excellent communication, presentation, and report-writing skills, along with the resilience, drive, and self-management to work at pace

What Success Looks Like

Success in this role will come from building trusted adviser partnerships, growing sustainable quality business, and contributing strongly to distribution outcomes. You’ll be someone who brings energy, credibility, and follow-through, while keeping customer needs and business standards front and centre.

Why join us

• Join a business with ambition, energy, and a clear direction
• Work in a role with real visibility and meaningful market impact
• Build strong partnerships and influence outcomes across your region
• Be part of a business that values growth, quality, and long-term thinking
• Grow your career in an environment where contribution is recognised and strong performance matters

What We Offer

• Flexible & Hybrid working
• Group Life, Trauma, Income, Healthcare and Travel Insurance
• Additional annual leave
• Kiwisaver paid on top of base salary
• Annual Bonus
• Stock Purchase options
• Wellbeing subsidy and partner discounts
• Endorse my cause & payroll giving

How We Work

Our values shape how we work and what we look for in our people:

• Teamwork we back each other and work together to get the best outcome
• Integrity we do the right thing and hold ourselves to high standards
• Customer focus we keep customers at the heart of our thinking and decisions
• Exceed we aim high, move with purpose, and deliver beyond expectations
• Respect we value people, perspectives, and the contribution everyone brings

Learn more about Life at Chubb

Applications are reviewed as they are received, and as such, the role may close prior to the deadline date.

#ChubbLifeNewZealand