Business Banking Account Manager

ASB Bank; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Great banking benefits

Heaps of personal and career developm​

Flexible working styles

Parental benefits

Job summary

ASB Bank in Auckland is seeking a Business Banking Account Manager to serve a portfolio of high-value SME customers, handling day-to-day banking needs and frontline service.

You will prepare credit submissions, review ongoing facilities, and work with specialists to secure funding for growth while delivering exceptional relationship management and service.

This full-time role at ASB's Sylvia Park centre offers a customer-first environment with opportunities for career development.

Qualifications

• Previous experience managing business banking relationships and lending portfolios.
• Strong credit analysis and financial assessment capability.
• Engage with business owners and understand complex commercial needs.
• Excellent relationship management and communication skills.
• Customer-first mindset with a passion for delivering great outcomes.
• Strong attention to detail and sound risk judgement.

Responsibilities

• Provide frontline service to a portfolio of high-value SME customers and assist with day-to-day banking needs.
• Prepare credit submissions for new and existing clients and review ongoing facilities.
• Identify growth opportunities and strengthen customer relationships with specialists.
• Deliver solutions that make a real difference and ensure excellent service.

Skills

Business lending

Account management

Analytical skills

Relationship management

Attention to detail

Risk judgement

Collaborative approach

Customer-first mindset

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Here at ASB, the customer is at the heart of everything we do. We are recognised as one of New Zealand's leading organisations with a highly engaged and talented workforce focused on accelerating progress for all New Zealanders.

Our Small Business teams are committed to providing the best business offering to Aotearoa. They are passionate about ensuring they deliver unbeatable service to their customers by getting to know their businesses and understanding their needs to help them realise their goals.

As a Business Banking Account Manager, you will be responsible for providing frontline service to a portfolio of high value Small and Medium sized Business customers and assist with their day-to-day banking requirements. As crucial first line support, you will prepare credit submissions for new and existing clients, as well as review and manage on-going business.

No two days are the same - one day you might be helping a business owner secure funding for expansion. The next, you'll be working alongside specialists to identify new opportunities, strengthen customer relationships and deliver solutions that make a real difference.

To be successful in this role you will use your sound business lending, account management and analytical skills coupled with exceptional relationship skills and the desire to consistently deliver over and above service to your clients. You'll constantly look for new ways to enhance the relationship with your clients and make their banking easier for them.

This is a full-time permanent role based in ASB's Regional Centre at Sylvia Park.

You'll bring a strong understanding of business banking and enjoy partnering with customers to help them succeed.

• Previous experience managing business banking relationships and lending portfolios.
• Strong credit analysis and financial assessment capability.
• The confidence to engage with business owners and understand complex commercial needs.
• Excellent relationship management and communication skills.
• A customer-first mindset with a passion for delivering great outcomes.
• Strong attention to detail and sound risk judgement.
• A collaborative approach and desire to contribute positively to your team.

Te mahi ki ASB | Working for ASB:

In our diverse and accepting environment, our people grow their agile mind-set, learn, evolve, and utilise their skills, while being empowered to make decisions.

• competitive salary
• great banking benefits
• heaps of personal and career development opportunities
• flexible working styles
• parental benefits