Business Analyst

Theia Limited; Waitakere Ranges; On-site; NZD 104,000 - 112,000; Full time

Benefits offered by this job

Flat-structure team

Career development in BA

NZ statutory leave and employment

Job summary

Theia Limited in Auckland, New Zealand, seeks a skilled Business Analyst to join our team, bridging clients' business needs with our development group. You will gather, analyze, document and validate requirements, map processes, and prepare business cases to support solution design.

You will participate in testing, UAT, and post-go-live reviews to ensure business outcomes are achieved, with opportunities to grow your business analysis expertise within a collaborative, flat-structured environment.

Qualifications

• Bachelor's degree or higher in BA or related field, or 3+ years BA experience.
• Strong stakeholder management and clear communication with non-technical and technical teams.
• Experience with business analysis tools and documentation practices.
• Strong analytical and problem-solving skills; identify risks and improvement recommendations.

Responsibilities

• Elicit, clarify, and prioritise business requirements with stakeholders.
• Analyze current processes, map workflows, identify bottlenecks.
• Document requirements, functional specifications, user stories, and business-case materials.
• Translate business needs for technical teams and ensure cross-team communication.
• Evaluate options, perform gap analysis, and cost-benefit assessments.
• Support solution design, participate in functional testing and user acceptance testing (UAT).
• Assist in change management and stakeholder workshops.
• Maintain traceability of requirements through delivery.
• Monitor post-implementation performance and suggest optimisations.

Skills

Stakeholder management

Communication skills

Analytical thinking

Requirements gathering

Education

Bachelor's degree or higher

Job description

Theia Limited is an Auckland-based web design and software development company. We deliver tailored digital solutions for businesses across New Zealand, helping clients streamline operations and grow through technology. As we expand our project pipeline, we're looking for a skilled Business Analyst to join our team and bridge the gap between our clients' business needs and our development team.

Position Summary

As the Business Analyst will work with internal stakeholders, business owners and technical delivery teams to gather, analyse, document and validate business requirements. You will identify process gaps, propose practical business improvement options, prepare business cases, support solution design and assist through implementation, testing and post-go-live review to ensure business outcomes are achieved.

Responsibilities

1. Engage with business stakeholders to elicit, clarify and prioritise business requirements, business objectives and pain points across business workflows.
2. Conduct current-state business process analysis, map existing workflows, identify bottlenecks, risks and improvement opportunities.
3. Document business requirements, functional specifications, user stories, process maps and business-case materials for internal and project use.
4. Translate business needs into clear requirements for technical teams, bridge communication between business stakeholders and technical delivery resources.
5. Evaluate business options, perform gap analysis, prepare cost-benefit analysis and make recommendations for process or system-driven improvements.
6. Support solution design, participate in functional testing, user acceptance testing (UAT), prepare test scenarios and assist with defect triage.
7. Assist in project-level activities including change management, stakeholder workshops, requirement validation and post-implementation reviews.
8. Maintain requirement documentation, process artefacts and ensure traceability of business needs through to delivered outcomes.
9. Monitor business performance metrics after solution deployment, provide feedback and recommend further iterative optimisation.

Requirements

1. Bachelor's degree or higher qualification in Business Analysis, Business Information Systems, Commerce, Business Administration, Management or a related business-technology field.
2. If the educational requirement is not met, a minimum 3 years of hands-on working experience as a Business Analyst, undertaking requirements gathering, business process mapping, requirements documentation and stakeholder engagement.
3. Strong stakeholder management skills, ability to communicate clearly with both non-technical business users and technical delivery teams.
4. Practical competency with business analysis tools and documentation practices.
5. Good analytical-problem-solving skills, ability to identify business risks and provide practical improvement recommendations.

Why Join Us?

• 1.Flat-structure team with open-minded, pragmatic work culture
• 2.Clear opportunities to expand your business analysis expertise
• 4.Complete NewZealand statutory leave and employment

Remuneration and work location:

Pay range from: $50-$54per hour

Minimum working hours: 40 hours per week, full-time