Business Analyst

New Zealand Government; Christchurch; On-site; NZD 90,000 - 110,000; Full time

Benefits offered by this job

4 weeks annual leave + university days

Employer superannuation up to 6.75%

Flexible working arrangements

Professional development opportunities

Staff discounts and campus benefits

Job summary

University of Canterbury in Ōtautahi/Christchurch is seeking a proactive Business Analyst for a fixed-term role until 25 June 2027. The role focuses on discovery, analysis, and solution shaping across UC’s collaboration environment, especially SharePoint Online and Microsoft Teams.

You will translate business needs into structured artefacts and work with stakeholders and technical teams to deliver a governed, user-centric migration.

Qualifications

• Minimum 5 years of recent business analyst experience in a large organisation.
• Experience in requirement gathering, gap analysis, data modelling and analysis, system/process analysis and user journey mapping.
• Proven experience in delivering digital solutions.
• Excellent writing skills, including the production of business requirements in the form of user stories, work stream documents, and detailed reports.
• Excellent written and verbal communication skills.
• Excellent documentation, planning, organisational, and time management skills.
• Willingness to work with a cross-functional team and be open to learning new skills.
• Competency in te reo Māori me ōna tikanga is an advantage.
• Familiarity with Agile delivery methodologies and iterative delivery practices.

Responsibilities

• Support discovery, analysis, and solution shaping across UC’s collaboration environment, with a focus on SharePoint Online and Microsoft Teams.
• Work with stakeholders and technical teams to understand challenges and define clear requirements for migration from on-premises storage to SharePoint Online.
• Develop structured artefacts including user stories, process maps, and supporting documentation to enable efficient delivery.
• Facilitate workshops and guide discussions to define problems, opportunities, and future-state requirements.
• Contribute to continuous improvement of ways of working and onboarding of new processes.

Skills

Discovery and analysis

Requirements gathering

Gap analysis

Data modelling

User journey mapping

Stakeholder engagement

Digital solutions delivery

Documentation and writing

Tools

SharePoint Online

Microsoft Teams

Job description

# Business Analyst at University of Canterbury, Canterbury## Mō tēnei tūranga mahi | About this roleTe Ratonga Tautoko Hangarau | Digital Services Located in Ōtautahi | Christchurch, Aotearoa | New Zealand* Fixed-Term position until 25 June 2027* 37.5 hours per week* 4 weeks annual leave +5 days university holidays* Professional development opportunities* Generous superannuation provisions (up to 6.75% employer contribution)*Kia hiwa rā, kia hiwa rā!* *He hiahia, he pūkenga nōu ki te mahi a te Business Analyst Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.***Āu Mahi | What You Will Do** As a proactive and delivery-focused Business Analyst, you will support discovery, analysis, and solution shaping across UC’s collaboration environment, with a strong focus on SharePoint Online and Microsoft Teams. You will work closely with stakeholders and technical teams to understand current challenges and define clear, actionable requirements that support the migration from on-premises file storage and unstructured document libraries within Teams sites to SharePoint Online.This role will contribute to the development of UC’s SharePoint Design and Build practices, ensuring solutions are user-centric, well-structured, and aligned to consistent information architecture and permissions models that support a sustainable and governable environment.You will play a key role in bridging business needs and technical delivery, ensuring that requirements are clearly defined, well understood, and aligned to both user outcomes and technical feasibility. With a strong focus on customer experience, you will help shape solutions that are intuitive, practical, and fit for purpose.Utilising your experience in discovery and stakeholder engagement, you will facilitate workshops, guide discussions, and work through ambiguity to define problems, opportunities, and future-state requirements. You will ensure that business needs are translated into structured artefacts, including user stories, process maps, and supporting documentation that enable efficient delivery.Committed to continuous improvement, you will support ongoing refinement of ways of working, contribute to retrospectives, and help identify opportunities to enhance processes, tools, and user experience across SharePoint Online and Microsoft Teams.Work closely with stakeholders to deliver discovery and analysis for migration planning, producing clear, structured documentation that enables effective delivery.**Mōu | Who You Are** The Business Analyst plays a key role in supporting digital initiatives and delivery across Digital Services through discovery, analysis, stakeholder engagement, and documentation activities.You will be able to demonstrate:* A minimum of 5 years of recent business analyst experience in a business analysis role within a large organisation.* Understanding business processes and business practices.* Experience in requirement gathering, gap analysis, data modelling and analysis, system/process analysis and user journey mapping.* Proven experience in delivering digital solutions.* Excellent writing skills, including the production of business requirements in the form of user stories, work stream documents, and detailed reports.* Excellent written and verbal communication skills.* Excellent documentation, planning, organisational, and time management skills.* Willingness to work with a cross-functional team and be open to learning new skills.* Competency in te reo Māori me ōna tikanga is an advantage.* Familiarity with Agile delivery methodologies and iterative delivery practices.**Mahi Ngātahi | Who You Will Work With** Part of UC’s digital Business Services team, you will be in integral part of the Digital Information Programme project team, working closely with the Project Manager, Product Lead, Change Manager, Technical Lead, the Information Records Management team, and Vendor. You will be working across SharePoint Online and Microsoft Teams to help define how UC transitions from on-premises storage into SharePoint Online.You will lead discovery and analysis activities to reduce ambiguity, understand current-state challenges, and define clear, structured requirements. Working closely with business stakeholders and technical teams, you will ensure there is strong upfront clarity to support solution design and enable an effective, well-planned migration approach. You will help ensure user needs, information structures, and permissions are clearly understood and consistently captured, aligned to UC’s Information, Records and Data Policy.**Ngā Painga o UC | Why UC** At UC, being part of our team means more than just a job. We are committed to supporting our kaimahi | staff’s career and wellbeing with benefits designed to help our kaimahi grow and feel connected, supported and valued.**UC’s Benefits** approach is shaped by Ngā Uara | Our Values Whanaungatanga, Tiakitanga, and Manaakitanga. They are designed to be relevant, support and inspire our people, they include:* 4 weeks annual leave +5 days university holidays* Generous employer contribution to superannuation (up to 6.75%) (If over 9 months employment)* Flexible working arrangements* Professional development opportunities* Supportive working environment* A wide range of retail discounts across shopping, entertainment and travel* On-campus staff discounts* Living in revitalised Ōtautahi | Christchurch, Aotearoa New Zealand* A unique working environment in a beautiful campus with access to UC facilities such as UC RecCentre and Staff Club at discounted rates plus onsite cafés and eateries, and more.For more information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-ucFor more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/**The closing date for this position is: 27th September 2026 (midnight, NZ time)** *Please note, applications will be reviewed as they are received, and interviews may take place before the close date.***Pēhea te tono mai | How You Apply** Applications for this position must be submitted via our careers website and should include a cover letter and resume.Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to [e-mail] must have Aotearoa New Zealand or Australian citizenship/permanent residency or hold a valid NZ work visa to be considered for this role.*Please note, this is an onsite position.*