Broker - Personal Lines

Gallagher; Palmerston North; On-site; NZD 125,000 - 150,000; Full time

Job summary

A global insurance brokerage in Palmerston North is seeking a motivated Personal Lines Broker to provide tailored insurance solutions for clients' assets. Exceptional communication and relationship-building skills are essential. Training is provided, previous experience in insurance is advantageous. Join a team that values professional growth and commitment to diversity.

Benefits

Collaborative work environment

Opportunities for professional growth

Access to industry-leading tools and resources

Qualifications

• Ability to build and maintain enduring relationships with clients and team members.
• Excellent organisational skills and ability to work under pressure.
• Previous corporate or insurance experience is advantageous.

Responsibilities

• Build knowledge of clients' domestic insurance needs.
• Deliver expert domestic insurance advice to clients.
• Service renewals, new business, alterations, and endorsements.
• Manage client enquiries regarding cover queries and policy amendments.
• Partner with claims team to manage the claims process.
• Provide updates on domestic insurance claims.
• Develop strong client relationships for trust and brand loyalty.

Skills

Communication skills

Relationship-building skills

Organisational skills

Working knowledge of Microsoft Office

Education

Certificate in Financial Services (NZQA Level 5)

Job description

Overview

About us: At Gallagher, we’ve been helping to protect what’s important to people and businesses for more than 95 years. Gallagher is the world’s third largest insurance brokerage and risk management company, with a global network of brokers in over 130 countries. We strive to make success happen and are stronger as one team. Our shared values are core to our culture and are reflected in The Gallagher Way.

About the role: We’re looking for a confident and motivated team member to join our professional and driven team in Palmerston North as a Personal Lines Broker. You will engage with clients via phone and email to understand and provide insurance solutions for their personal assets such as house, contents, cars and boats, etc. You will also undertake processing of new business, renewals and endorsements, and be the pivotal point of contact for clients and underwriters.

You will be natural at engaging people with exceptional communication and relationship-building skills to service, develop and maintain a well-established portfolio of loyal clients. Although previous experience will be beneficial, it is not required, as full training will be provided.

Responsibilities

• Build knowledge and understanding of our clients’ domestic insurance needs to provide tailored advice
• Deliver expert domestic insurance advice and products to our clients
• Service renewals, new business, alterations and endorsements
• Manage and resolve client enquiries (cover queries, policy amendments)
• Partner with the claims team to manage the claims process
• Provide clients with timely and accurate updates on domestic insurance claims
• Develop and maintain strong client relationships to ensure trust and brand loyalty exists

Skills and Experience

• The ability to build and maintain enduring relationships with clients and team members
• Working knowledge of Microsoft Office
• Excellent organisational skills and the ability to work under pressure
• Previous experience working in a corporate environment, or insurance experience in a broking / claims or similar role will be advantageous
• A Certificate in Financial Services (NZQA Level 5). Note: We may fund and provide study support to gain this qualification through our program for the right candidate.

Why join us

Becoming a part of the Gallagher team offers a wide range of benefits that demonstrate the company’s commitment to supporting employees\' professional development, wellbeing, and overall job satisfaction.

• A collaborative and supportive work environment
• Opportunities for professional growth and career advancement
• Access to industry-leading tools, resources, and training programs
• The chance to work with a global leader in insurance and risk management

How to apply

We know you’ll really enjoy being part of our professional, close-knit team. As part of the US-based Gallagher group of companies, we have scale and multi-national reach with a kiwi feel.

If this sounds like you, then click the “apply” button above, or for more information contact our friendly recruitment team via email at [e-mail]

Compensation And Benefits

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business and embedded into Gallagher’s culture. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences, and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We know you’ll really enjoy being part of our professional, close-knit team. As part of the Global Gallagher group of companies, we have scale and multi-national reach with a Kiwi feel.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (including transgender and other gender non-conforming individuals), gender expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.