Bank Manager - Queenstown

Westpac Bank; Queenstown; On-site; NZD 100,000 - 130,000; Full time

Job summary

A leading financial institution in Queenstown is seeking a Bank Manager to lead and develop the branch. You will be responsible for building relationships, leading a diverse team, and ensuring customer satisfaction. Strong banking and leadership experience is required. A competitive benefits package includes generous leave, career growth opportunities, and community support programs.

Benefits

4 weeks standard holiday + 5 additional days of wellbeing leave

Purchased leave options

Banking benefits and insurance discounts

Career growth initiatives

Market leading superannuation and KiwiSaver options

Generous parental leave

School holiday subsidy

Qualifications

• Proven recent experience as both a successful bank manager, leader and lender.
• Highly developed interpersonal, networking and communication skills.
• Expert knowledge of the financial services industry.

Responsibilities

• Develop and lead the performance of the Queenstown branch.
• Forge and nurture key relationships internally and externally.
• Lead a diverse team of Banking Specialists and Customer Service Representatives.

Skills

Proven recent experience as a bank manager

Highly developed interpersonal skills

Expert knowledge of financial services

Deep understanding of Consumer lending

Understanding of Business lending

Demonstrated experience in leading change

Coaching ability

Solid understanding of the local area

Tertiary qualification in business

Education

FA qualification

Business tertiary qualification

Job description

Bank Manager, Queenstown

• Queenstown Branch
• Full time, Permanent
• Monday to Friday

Mō Te Tūranga – About The Role

Reporting to the Regional Manager, the Bank Manager is accountable for the development, leadership, and performance of our Queenstown branch. Responsible for forging and nurturing key relationships both internally and externally to ensure our ongoing business and customer success.

This role is focused on enriching the Westpac brand and will contribute to our commitment and transforming on how we connect with our customers and the spaces, technology and capability required to deliver a great experience for customers, staff, business partners, stakeholders, and the local community.

You will be responsible for inspiring and leading a diverse team of Banking Specialists and Customer Service Representatives, to meet every customer's needs across personal banking, business banking and wealth management.

Ngā mea kia whai angitū ahau? – What do I need to be successful?

Most importantly, you will know and care about your customers and they will believe in you and your team, recognising Westpac as local heroes. In addition to this you will have:

• Proven recent experience as both a successful bank manager, leader and lender
• Highly developed interpersonal, networking and communication skills
• Expert knowledge of the financial services industry
• Deep understanding and experience in Consumer lending
• Understanding of foundational Business lending (preferred)
• FA qualification desired
• Demonstrated experience in leading change
• Commitment to and demonstrated coaching ability
• A solid understanding of the local area (desired)
• A business tertiary qualification preferred

Westpac Hei Wāhi Mahi – Working at Westpac

Benefits

At Westpac, our mission is to have New Zealand’s best professionals, to be recognised as a place where talent is developed to its fullest potential and where aspiring and current employees see Westpac as one of THE places to work. Along with this, we offer a range of benefits including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave
• Purchased leave options up to 4 weeks per year
• Banking benefits and insurance discounts
• Career growth – we promote internal capability; we have programmes that recognise star performers
• Market leading superannuation and KiwiSaver options
• Environmental and community care programmes
• Generous parental leave – and top up government paid parental leave
• School holiday subsidy - help you balance work and family during school holidays

Ko mātou tēnei | Our Organisation

At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now! Apply today with your CV and Cover Letter.

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications Close 15 October 2025