Auto Electrical Specialist | NAPA Hornby

NAPA Australia; Christchurch; On-site; NZD 80,000 - 100,000; Full time

Job summary

A leading automotive parts supplier in New Zealand is seeking an Auto Electrical Specialist in Christchurch. This role involves providing expert technical support and exceptional service to customers, helping achieve sales targets, and assisting with inventory operations. Ideal candidates will have strong auto electrical knowledge and a passion for customer service. Opportunities for training and career development are provided, ensuring a fulfilling career in a supportive environment.

Benefits

Recognition programs

Inclusive team environment

Ongoing training and career development

Attractive team member pricing

Paid volunteer leave

Parental leave top-up allowance

Qualifications

• Demonstrate prior auto electrical experience or strong knowledge of auto electrical systems.
• Be passionate about customer service with some sales experience.
• Comfortable sharing technical information with diverse audiences.
• Proactive and driven team player, but also capable of independent work.

Responsibilities

• Provide technical support to trade and retail customers.
• Collaborate with management to achieve sales targets.
• Assist in inventory and warehouse operations.

Skills

Auto electrical knowledge

Customer service

Sales experience

Problem-solving

Computer skills

Job description

Monday - Friday 8am-5pm + rostered Saturday's 9am-12pm

Fantastic opportunity to utilise your automotive knowledge. Great company culture & plenty of opportunity to progress.

NAPA

NZ’s newest Trade and Specialist customer focused business delivering on our CVP of Market Leading Range, NAPA Know How and Everyday Great Value. A very customer and team centric, hands-on business where high calibre, knowledgeable, industry people exceed our customers’ expectations everyday by delivering a wide range of products to our trade and specialist customers in the most efficient way via our highly knowledgeable team.

About The Role

As an Auto Electrical Specialist, you will provide expert technical support and exceptional service to our trade and specialist customers. You will collaborate closely with branch management and sales teams to help achieve sales targets and support inventory and warehouse operations. A strong technical knowledge of auto electrical systems and active participation in ongoing training are essential to succeed in this role.

Our Auto Electrical Specialists Are Experts Who

• Provide technical support to our trade and retail customers using their expert auto electrical knowledge
• Build effective customer relationships
• Are superstar sellers and problem solvers, and use up-to-date product information and specialist knowledge
• Are committed to providing a genuine service, creating lasting impressions and moments that matter for their customers
• Enjoy working in a busy phone customer contact role
• Are safety aware and constantly strive to provide the safest work environment for themselves and their teammates.

The Successful Applicant Will

• Demonstrate prior auto electrical experience or strong knowledge in auto electrical systems and components
• Be a passionate customer service expert with some sales experience
• Be comfortable sharing technical information and able to communicate clearly with both technical and non-technical customers
• Be a natural problem solver who is solutions-focused with sound computer skills
• Be a proactive and driven team player, who can also work independently
• Be available to work and flexible to cover shifts on other days if requested

Why our team loves working for NAPA

We Are Committed To Ensuring Our People Are Well Looked After. In Addition To a Rewarding And Challenging Career, We Will Provide

• Recognition programs and team incentives for your performance
• An inclusive team environment: our team are important members of GPC
• Ongoing training and career development; we genuinely care about supporting you to reach your full potential
• Attractive team member pricing across all GPC AP businesses
• We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
• Paid volunteer leave allowing you to give back to your chosen charity/community organisation
• The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket!

GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.