Auto Centre Technician - Nelson

AA; Nelson; On-site; NZD 52,000 - 68,000; Full time

Benefits offered by this job

Free AA Membership for you and your wh

Birthday day off

2 days wellbeing leave annually

Training available / careerDevelopment

Discounted insurance

Job summary

AA in Nelson is seeking a qualified Automotive Technician to perform servicing, repairs and inspections on a range of passenger and light commercial vehicles. You will diagnose faults, communicate findings clearly, and maintain AA safety standards while delivering great customer service.

You will work within a supportive workshop team, stay current with automotive technology, and contribute to our ongoing training and development culture.

Qualifications

• Qualified Automotive Technician with Level 4 trade qualification.
• At least three years of recent automotive industry experience.
• WOF authority preferred; COF‑A would be an advantage.
• Full New Zealand Driver Licence required.

Responsibilities

• Deliver vehicle servicing, repairs and inspections to AA quality and safety standards.
• Diagnose faults and provide accurate verbal and written reports.
• Keep customers informed about issues, recommended work and timeframes.
• Provide exceptional customer service in every interaction.
• Promote AA products and services that meet customer needs.
• Maintain health and safety and workshop best practice.
• Continue developing technical expertise through training.

Skills

Diagnostic skills

Customer service

Communication

Safety‑focused

Education

Level 4 Automotive Trade Qualification

Job description

Working with the AA | Me mahi tahi tatou ki AA

For over 120 years the AA have been helping Kiwis on their adventures! Today, we are one of New Zealand's most respected and trusted brands. From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members. And now, we are building the organisation of the future - more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact. We are investing in our people, platforms, and ways of working to stay ahead of what our Members and customers need.

What You'll Be Doing | Mō te Tūranga

As an Automotive Technician with the AA, you will play a key role in delivering trusted vehicle servicing, repairs and inspections that keep our Members and customers safely on the road. Working within a supportive workshop team, you will use your technical expertise to diagnose and repair a wide range of vehicles while providing clear, professional advice and exceptional customer service. You will be responsible for maintaining AA quality and safety standards, building strong customer relationships, and staying up to date with evolving automotive technology and industry best practice. You will also contribute to the success of the business by identifying customer needs and recommending relevant AA products and services where appropriate.

You will:

• Deliver vehicle servicing, repairs and inspections to AA quality and safety standards.
• Diagnose faults and provide accurate verbal and written reports.
• Keep customers informed about vehicle issues, recommended work and expected timeframes.
• Provide exceptional customer service in every interaction.
• Promote relevant AA products and services that support customer needs.
• Maintain a strong focus on health and safety and workshop best practice.
• Continue developing your technical expertise through ongoing learning and training.

About You | Mōu

You are a qualified Automotive Technician who takes pride in delivering high-quality workmanship and outstanding customer experiences. You enjoy solving problems, communicating technical information in a way customers understand, and working collaboratively as part of a professional team. With strong diagnostic and repair skills, you can confidently work across a range of passenger and light commercial vehicles. You embrace new technology, maintain high safety standards, and are committed to continuous learning and professional development.

You will bring:

• A Level 4 Automotive Trade Qualification (or equivalent).
• At least three years' recent experience in the automotive industry.
• WOF authority preferred; COF-A would be an advantage.
• A clean Full New Zealand Driver Licence.
• Proven ability to service, repair and inspect passenger and light commercial vehicles.
• You have strong customer service and communication skills, are confident using workshop systems and technology, and take a professional, safety-focused approach with a commitment to quality workmanship.

What We Offer | Ngā āhuatanga kei a mātou

• Free AA Membership for you and your whānau
• A day off for your birthday and 2 days wellbeing leave annually
• Training available / career development
• Discounted insurance

Here, we offer a lot more than roadside assistance. We are constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities. If you are looking for a role where your skills make a real difference and you want to be part of a trusted, supportive team, we would love to hear from you.

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably. Our recruitment process is people-led and relationship-focused—we do not use AI to screen or assess applications. Every application is reviewed by a real person, because we value potential, individuality, and the human stories behind each candidate. We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We would love to korero to see if you might be a great fit for the role.

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members. Our purpose of caring for our Members and the people, spaces and places that are important to them drives us and connects us as a team.