ATM Operational Specialist

Thales; Otago; On-site; NZD 90,000 - 130,000; Full time

Job summary

Thales in New Zealand's Otago region seeks an experienced aviation systems engineer to support operational analysis, dataset adaptation, and system validation for real-time software-centric platforms. You will collaborate with system engineers, product owners and international clients to ensure solutions meet operational needs.

Responsibilities include contributing to FAT/SAT milestones, providing operational expertise during reviews, and mentoring teams during deployment.

Qualifications

• Requirements include instructor grade or ATC qualifications.
• Strong communication skills in English are essential.
• Ability to operate in a multicultural environment with collaboration across teams.

Responsibilities

• Operational Analysis & Requirements Gathering with system engineers.
• Dataset preparation and platform adaptation for operational datasets.
• System validation and acceptability testing including FAT/SAT with international clients.
• Training and deployment support with mentoring to engineering teams.

Skills

English communication

Multicultural teamwork

Education

Instructor grade or ATC qualifications

Tools

DOORS

JIRA

Job description

Responsibilities

• Operational Analysis & Requirements Gathering

  Define Operational Concept Descriptions (OCD) and User Scenarios (UOC)Work closely with System Engineers to translate operational needs into concrete set of system requirements

  Support Product Owners and Systems Engineers in reviewing engineering designs to ensure compliance to operational needs

  Provide feedback during Sprint reviews and Product Increment (PI) demos to catch functional gaps before code deployment

  Actively Support Customer and Internal design reviews and workshops to provide operational expertise

• Dataset Preparation & Platform Adaptation

  Build and populate operational datasets (adaptation data)Collaborate with software integration teams to automate dataset creation and validationSupport product demos

• System Validation & Acceptability Testing

  Develop validation cases to confirm fitness for purpose of the solutionParticipate in formal milestone events, including Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) alongside international clients.Actively participate in Configuration Control Boards (CCBs), to support establishing the operational impact of identified issues (Severity and Priority)

• Training & Deployment Support

  Actively upskill and mentor the engineering teams to better appreciate the operational contextActively support system commissioning and transition activities

Knowledge, Skills & Experience

Qualifications

• Instructor grade or Air Traffic Control qualifications

Essential Experience

• Operational Experience in TWR/APP/ACC - CAAS experience would be highly regarded
• Strong knowledge of global civil aviation frameworks, including ICAO standards, Eurocontrol regulations, and FAA rules
• Experience in adaptation dataset preparation
• A positive attitude, discovery mindset, problem solving culture and motivational skills
• Excellent written and oral communication skills in English

Desirable:

• Simulator Experience or Instructor experience
• 5+ years' experience in similar positions delivering complex software-centric real-time systems.
• Experience with Engineering tools such as DOORS, JIRA, …
• Experience with scripting languages ( shell, bash, python, macro,…)

General / Special Requirements

GENERAL

• Strong aptitude to work in a multicultural environment
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.
• An advocate for continuous improvement and knowledge sharing
• An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals
• An advocate for a culture of continuous improvement
• An advocate for Accountability, transparency and curiosity
• Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.
• Comply with all relevant Company policies and procedures.

SPECIAL REQUIREMENTS

• Be eligible for Security Clearance from the Singapore Ministry of Home Affairs (CAT2)
• Occasional international travel may be required