Associate Cloud Engineer - Automation(CPE)

Synapxe; Queenstown; On-site; NZD 75,000 - 95,000; Full time

Job summary

A technology solutions company in Queenstown, New Zealand, is looking for an Associate Cloud Engineer. The role involves deploying and configuring solutions in the cloud, automating operations, and developing infrastructure automation scripts. Ideal candidates should have a computer science background, ITIL certification, and experience with cloud technologies. This position offers opportunities for continuous learning in a dynamic environment.

Qualifications

• Openness to feedback and commitment to continuous learning.
• Experience in IT service management relevant to ITIL.
• Experience with cloud monitoring, metrics, and logging systems.

Responsibilities

• Design, configure, and implement Jira ITSM forms.
• Develop and maintain custom workflows and scripts.
• Collaborate with stakeholders and translate requirements.

Skills

Attention to detail

Problem-solving skills

Communication skills

Agile methodologies

Education

Diploma/Degree in computer science or related IT discipline

Tools

Windows Server

Red Hat Enterprise Linux (RHEL)

Python

PowerShell

Bash

Ansible

AWS Cloud

Job description

The Assoc Cloud Engineer deploys and configures solutions in the cloud. He/She automates cloud operations, develops infrastructure automation scripts and participates in the continuous improvement of cloud solutions. He/She participates in the specification, setup and runs Proof of Concepts (PoC) and demonstrations. He/She defines and deploys monitoring, metrics, and logging systems. He/She administers and maintains servers across virtual platforms and leverages open source solutions to automate tasks. He/She creates and improves procedures and authors technical documentation to enable self-service for most operational tasks.

He/She is meticulous in his/her approach, possesses inventiveness and attention to detail that aids in the development of solutions. He/She has the ability to understand the business requirements and propose affordable and feasible solutions.

Role & Responsibilities

• Design, configure, and implement Jira ITSM forms
• Develop and maintain custom workflows, business rules and groovy scripts
• Implement ITIL-aligned processes for incident, problem, change, request and CMDB
• Collaborate with stakeholders to translate functional requirements into effective technical designs
• Develop and maintain Ansible playbook for infrastructure automation
• Build REST API integrations with internal systems to enable seamless end-to-end automation
• Support platform upgrades, patch management, and ensure optimal performance and availability

Requirements

• Diploma/Degree in computer science or related IT discipline, or equivalent experience
• ITIL v3/v4 certification or equivalent experience in IT service management
• Openness to feedback and a commitment to continuous learning and skill development
• Basic knowledge of Windows Server and experience with Red Hat Enterprise Linux (RHEL) system administration
• Familiarity with programming/scripting languages such as Python, PowerShell, or Bash
• Understanding of Agile methodologies
• Strong written and verbal communication skills for effective user engagement
• Strong analytical and problem-solving skills to address technical challenges
• Experience in cross-functional teams or projects is advantageous
• Familiarity with AWS Cloud is a plus but not mandatory